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May 31st, 2023
BVIPA frontline staff complete enhanced customer service training

PORT PURCELL, Tortola, VI– Staff of the British Virgin Islands Ports Authority (BVIPA) have successfully completed training workshops aimed at enhancing both customer service skills and emotional intelligence within the organisation.

December 23rd, 2022
Kedimone Rubaine appointed Director of Gov’t Customer Service

ROAD TOWN, Tortola, VI - Career public servant Ms Kedimone Rubaine has been confirmed to the post of Director of Government Customer Service, effective December 1, 2022.

December 4th, 2022
Beverly Smith receives Stephanie Benn Public Service Award

ROAD TOWN, Tortola, VI- Ms Beverly Smith from the Ministry of Education, Youth Affairs and Sports was presented the inaugural Public Service Award for Excellence in Customer Service named in honour of the late Registrar General Mrs Stephanie P. Benn.

June 28th, 2022
Director of Customer Service post being introduced into public service

ROAD TOWN, Tortola, VI- With calls continuing for improved customer service in Government, now comes news that the post of Director of Customer Service is being introduced to enhance the Customer Service Care Centre in the Public Service.

June 20th, 2022
‘We have to stop treating people like they are less than us’- Hon Turnbull

DUFF BOTTOM, Tortola, VI- Minister for Natural Resources and Labour Hon Melvin M. Turnbull (R2) has called out the inefficiency in various government departments, which he said has affected both employers and employees, including work permit holders.

August 12th, 2021
Banks treating VI residents like 'scorned dogs'– Claude O. Skelton-Cline

BAUGHERS BAY, Tortola, VI- Government consultant Mr Claude O. Skelton-Cline has called on the Andrew A. Fahie-led administration to intervene in the alleged bad treatment that the various banking institutions are meting out to the public.

February 7th, 2018
Delta Petroleum to launch ‘Go Delta’ pin on Valentine’s Day 2018

PASEA ESTATE, Tortola, VI - Delta Petroleum (Caribbean) Limited's Regional General Manager, Mr Bevis A. Sylvester, in a statement today February 7, 2018, said the company is getting things back to normal following the Hurricanes of 2017. He said many items are being replaced and rebranded, including pumps to be changed and upgraded.

October 16th, 2017
Pay all outstanding bills- BVIEC

ROAD TOWN, Tortola, VI- After being put out of service for over a month due to the passage of Hurricane Irma on September 6, 2017, the customer service operations of the BVI Electricity Corporation (BVIEC) resumes today, October 16, 2017 at Long Bush.

November 6th, 2015
This Week We Feature Young Professional Rayanne T. Victor-Frett

By N. Johann Earle

Meet our Young Professional for this week, Rayanne T. Victor-Frett, an Accounts Associate at local telecommunications company CCT Global Communications where she also spent four years excelling in the field of customer relations.

October 28th, 2015
Stranded LIAT passengers allege 'poor' customer service

BEEF ISLAND, VI – A large number of persons booked to depart the Terrence B. Lettsome International Airport at Beef Island cried shame on the customer service they reportedly received from LIAT agents after their flight was cancelled on October 27, 2015.

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