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August 16th, 2014
Virgin Islands Telecoms: from bad to worse

By Dickson Igwe

The final stories in the series of articles on the poor customer service model in the telecoms industry assess the issue of lack of competition in the Virgin Islands telecoms sector. The narratives state that effective competition is the one answer for improving customer service in telecoms. Real competition, not regulation, is the single option for effectively changing services for the better, in Virgin Islands telecom.

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