News
BVIFA Executives complete 2-day CONCACAF Workshop
ROAD TOWN, Tortola, VI- Members of the BVI Football Association (BVIFA) Executive Committee spent last weekend in a series of workshops with Mentors from the Regional Governing Body, CONCACAF, all with the aim of taking the organisation to the next level.
Virgin Islands Customer service; and a very poor retail banking model
By Dickson Igwe
Eternal bank queues, and a small number of customer unfriendly bank tellers and staff are a metaphor for a poor Virgin Islands customer service model. The need for good customer service is a bread and butter matter for the Virgin Islands. The British Virgin Islands is a non manufacturing, importing country that is totally customer service dependent. Poor customer service is not an option. Poor customer service is a totally unnecessary deadweight, dragging down commerce and industry.