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Pay all outstanding bills- BVIEC

- Customer Service resumes normal operations today, October 16, 2017.
The BVI Electricity Corporation's cashier section cleaned and ready for customers from today, October 16, 2017. Photo: Team of Reporters
Customers are being urged to pay all outstanding electricity bills. Photo: Facebook
Customers are being urged to pay all outstanding electricity bills. Photo: Facebook
A restored office at the BVI Electricity Corporation's headquarters in Long Bush, Tortola. Photo: Team of Reporters
A restored office at the BVI Electricity Corporation's headquarters in Long Bush, Tortola. Photo: Team of Reporters
ROAD TOWN, Tortola, VI- After being put out of service for over a month due to the passage of Hurricane Irma on September 6, 2017, the customer service operations of the BVI Electricity Corporation (BVIEC) resumes today, October 16, 2017 at Long Bush.

Customers are also being urged to pay their outstanding bills, including online, as its online payment portal is functioning.

"...greater efforts can be made to acquire the resources necessary to reconstrct the national electricity grid for the benefit of all customers," the corporation wrote on its Facebook page as it appealed to customers to pay their outstanding bills.

According to General Manager of BVIEC, Mr Leroy A.E. Abraham, the BVI Electricity Corporation is pleased to advise its valued customers that effective today October 16, 2017 "Customer Service resumes its normal operations from 8:30 AM to 4:30 PM."

Meanwhile, it is still unclear when the entire Territory will receive power, although BVIEC has been working feverishly to restore electricity supply to the main areas and has already restored power to most parts of the capital, Road Town.


17 Responses to “Pay all outstanding bills- BVIEC”

  • VG (16/10/2017, 08:16) Like (2) Dislike (4) Reply
    • @ VG (16/10/2017, 13:37) Like (3) Dislike (0) Reply
      yes progress indeed but not the ndp backwards progress so get it right
  • chad (16/10/2017, 09:53) Like (8) Dislike (8) Reply
    After all that the people of these islands have been through and for all those years that the people of these islands have carried you by paying for your fuel with these outrageous fuel surcharge this is the way you un educated people deals with your customers but it is just a matter of time we will soon have another one to deal with because you people just don't learn you just can't keep on killing the hand that feeds you then soon you will have nothing to eat it's that simple
  • Willing to Pay (16/10/2017, 10:12) Like (5) Dislike (1) Reply
    How can we pay our bills when you all have someone sitting there turning people back all the time telling us the system is not working and that we must come back the following week and maybe she will be able to assist us then.

    This is confusing.
    • Chupppess (16/10/2017, 11:18) Like (4) Dislike (1) Reply
      What is confusing is that you cant read. The article clearly stated that Customer Service resumes operation Oct 16th 2017. Just like the rest of the island the Electricity Department were damaged and now have in place all the neccessary resources to assist customers who are 'willing to pay'. Seems like you just want to blog. Chupppess
  • Streate talk (16/10/2017, 10:16) Like (2) Dislike (4) Reply
    I going pay mine i want light f man
  • SHAME (16/10/2017, 10:28) Like (22) Dislike (3) Reply
    This is so shameful! The banks granted a 3 month break for customers in the wake of the disaster. Govt owes BVIEC over 10 million dollars which is no secret. Why cant govt give BVIEC half that money now and stop harrassing the regular folks that are still picking up the pieces? Govt doesnt have 70mil in reserves? The Bviec situation doesnt count as an emergency situation? Something is missing from this scenario!
    • BitterPill (16/10/2017, 11:31) Like (9) Dislike (0) Reply
      @Shame - government has no money, that's why they need to borrow. Public funds are wastes on wages for government jobs, over paying for public works and development projects, excessive luxuries in global BVI "offices" such as BVI house in London, a tourist board that does eff all, and 90k on a new car for the premier. Money to fix the schools and roads? Nah, those projects don't help the ministers with their retirement.
    • August Bill (16/10/2017, 12:16) Like (7) Dislike (0) Reply
      The bills for August are outstanding. I don't think they would charge for September as we have been out of electricity since then. They need the revenue to assist in paying outside workers and ordering new transformers etc. Please pay if your August bill is outstanding so that they can progress with the electricity issue.
      • *Hmm (16/10/2017, 20:09) Like (8) Dislike (1) Reply
        @ August Bill - finally somebody with sense! I swear ppl just ignorant & refuse to be anything otherwise. Clearly there are bills outstanding BEFORE the hurricane... keyword is BEFORE therefore ppl need to pay their damn bills & stop the noise. You used the power so what makes you think you don't have to pay for it. I myself have one & I'm setting up my account to pay online. So enlighten me again as to what the problem is?
    • I NEVER (16/10/2017, 12:19) Like (6) Dislike (1) Reply
      Do you know that the 3 month break results in additional interest from the bank? If you owe for cell phone, electricity and or water the bills there. 3 months break doesn't mean 3 months free. Wouldn't it then be better to pay these bills so that you won't be disconnected for 3 months because you cannot pay all in the 4th month? We call it put on put. By now we all should be appreciating the luxury of these services. Go pay your bills and stop wasting energy finding excuses. All these agencies need the money to pay their bills too including those associated with providing services to you. Banks have many sources from which to pull in order to function for those same 3 months.
  • customers (16/10/2017, 11:21) Like (6) Dislike (1) Reply
    Leroy doing a good job
  • Duck1951 (16/10/2017, 11:27) Like (2) Dislike (2) Reply
    There should be a 3 month stay for present bills. Bills due before the hurricane should be paid off !
  • . (16/10/2017, 13:11) Like (11) Dislike (0) Reply
    It is quite simple. We owe. We pay up. Why fuss?
  • Goose (16/10/2017, 13:27) Like (1) Dislike (3) Reply
    This government must be crazy. Why they meddling in landlords business. What about giving the tenants a break on electricity. Why BVIEC ain't got no compassion. This dictatorship ain't go work.
  • rock man (16/10/2017, 18:41) Like (0) Dislike (0) Reply
    Bviec wa ayo been doing with ayo money all these years ayo cant be broke 1 month after the hurricane impossible. Ayo need money to pay workers wellsah governor plz investigate cuz i dont know where this money spend aint like bviec did any upgrades except the generators in the last 40 years. Time to jail who really thiefing this money. THE politicians
  • Godschild (16/10/2017, 22:36) Like (0) Dislike (0) Reply
    If aryo have the $ just pay your outstanding bill and lets move on people please. Just thank God aryo have it . Those of you who dont have it as yet I feel your pain. Look at it this way its life and greed will never end until God come for his world.

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