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This Week We Feature Young Professional Aisha K. Liburd
By N. Johann Earle
If you ever were to meet someone who was comfortable being herself, yet who is ever continuing towards her goal of self-improvement, it would be our Young Professional for this week Aisha Karimah Liburd.
Virgin Islands Customer service; and a very poor retail banking model
By Dickson Igwe
Eternal bank queues, and a small number of customer unfriendly bank tellers and staff are a metaphor for a poor Virgin Islands customer service model. The need for good customer service is a bread and butter matter for the Virgin Islands. The British Virgin Islands is a non manufacturing, importing country that is totally customer service dependent. Poor customer service is not an option. Poor customer service is a totally unnecessary deadweight, dragging down commerce and industry.
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