EXCLUSIVE: Digicel to roll out high speed internet & Cable TV services
Digicel’s New Business Liaison Executive Sandra A. Massicote is urging owners of apartment buildings to contact her if they are interested in getting this service.
Speaking to this news site in an exclusive interview on August 10, 2015, Massicote said, “It is going to be fibre so the quality is going to better than what we are accustomed to with the current internet and television service that we have. We are coming out with hundreds of channels and reliable and world class internet service.”
“So it is definitely exciting. It is definitely something that we are not used to here. Just to make the roll out a little easier what I am doing right now is contacting all landlords and property managers with multi-dwelling units. For those particular properties we need to install a small device no bigger than a shoebox which will go in the utility shed or on the building so that when we launch, the individual occupants of the property can be hooked up very easily,” she said.
She said too that persons will have the option to rewind TV shows or record programmes that might be on while the subscriber is away. “If you forget to do that from home you can set it from your smartphone and then you could rewind and play it over,” she said, adding that persons will also be able to rewind live TV. “So if you get up to use the bathroom or you are in the kitchen and you miss something you can go back and actually rewind live TV,” said Miss Massicote.
Cost of the service
She said people can expect to pay rates that are within their comfort zone for higher quality service.
“If landlords want to have that option for their clients they need to contact me so that we would have them in our rolling out process,” she said, noting that surveyors will come to set up the required infrastructure.
Massicote said that the cost of the service will be very competitive and that without an earlier indication, persons will have a longer wait if they don’t have the necessary equipment installed upfront on their property.
Persons can call Sandra A. Massicote on 300 2009 or email at bvirecharge@digicelgroup.com to ensure their property is included in the final network design.
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32 Responses to “EXCLUSIVE: Digicel to roll out high speed internet & Cable TV services”
HOW MUCH, that's the bottom line. Stop beat around the bush. HOW MUCH
I have a Dish, so it's the internet I'm MOST interested in. Cause L***** is a set of thieves and think people don't notice.
Sandra WHY? Sandra WHY? Sandra why yuh _______________!!
I had been wondering why the internet speed on my USB dongle had suddenly dropped 2-3 weeks ago (after over a year of having it). You connect and it's at 4G; you open a browser and try to navigate to anywhere and it drops to 2G and remains there. Help desk is no help, although they are polite. Technical support (based in St. Lucia) won't let you get past the reception if you call them directly (they tell you to dial 100, but can't transfer you themselves apparently; also you NEVER get a call-back). It now makes sense why: frustrate existing customers enough in the hope they will consider switching to an 'upgrade'.My question is this: if not enough landlords subscribe in advance to the investment *ahem*, sorry, 'rolling-out' process, will you have enough capital to put proper fibreoptics infrastructure in place regardless?