Banks treating VI residents like 'scorned dogs'– Claude O. Skelton-Cline
Many customers of banks have been complaining on social media about not being treated fairly and with dignity by their banks during this pandemic.
“Going on three, four weeks now, you can’t have access to these banks. You gotta call Banco [Popular] to make an appointment to see somebody. And then the people are complaining, you call, nobody would answer the phone or the phone don’t even ring,” he stated on his Honestly Speaking Radio Programme on 780 ZBVI AM on Tuesday, August 10, 2021.
“To go to Banco, you got cars on the drive-thru lined up around the admin complex, around Maria’s coming around. I see some people posting on Facebook, “90 minutes now, and I am still in the drive-thru line, how much longer does it take?” Why are you all doing this to the people?”
Government needs to step in!
Mr Skelton-Cline said the government must step in and “say to the powers that be, in Puerto Rico and St Thomas and Trinidad and wherever these headquarters are and tell these people you will not tolerate how your people are being treated in these Virgin Islands.”
“Yes, we must be safe, yes we must be sane, but we must find a better way to conduct business than how we have been doing these last few weeks.”
Decisions can’t be from locals
Mr Skelton Cline said he is confident that these decisions are not being made by the locals employed at these banks.
“Nobody can convince me that these are local decisions because I know the local people in Republic Bank, in First Bank, First Caribbean Bank, Banco, and I know some of the people, and I know that this cannot be their decisions. We gotta do better than this! We are not treating our people in this country right!”
He also called on the locals to “push back against wherever these decisions are coming from and stop treating us here in these Virgin Islands like we are some kind of scorned dogs!”
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48 Responses to “Banks treating VI residents like 'scorned dogs'– Claude O. Skelton-Cline”
Someone once said that banks are organizations that might rent you an umbrella but will want it back immediately it starts raining.
One particular rip off here is the rates charged for credit card payments. A typical rate in the UK is 0.9%. The EU has said that 0.9 % is the maximum rate anyone should pay. Here in BVI many new start up businesses are charged 5% to process a credit card , even big businesses pay 3%. This of course results in higher prices for all. Why do they do this? Because they can.
The government could legislate for this. I propose a maximum rate of 2% by law.
But I fear we will wait in vain for action from Fahie and Co.
There is a reason why they fight to stay here with or without a job. Problem is that their innate character resulting from their lifelong generational of preying and being preyed upon does not endear them to civility . They have no concept of gratitude and sees generosity and acceptance by the VI as a weakness...so to them Totola people who loo k s like them but of a different behaviour are chupid. They are in need of serious self evaluation,acceptance and behavioural change. Their countries blessed by Nature,are rich beyond measure but they are poor in mind body and Spirit.
how much longer will governments allow people or businesses to enter our country and dictate to us
when leaders sellout the place for personal gain then they have no balls to standup and speak out for those who calls this place home
those in leadership post must make good rules and regulations and stick to them
that thing call money will be the downfall of our country especially with mix-up leadership
The banks know they can continue treating us all badly though as its not like we can go to another for better service with them all as bad as each other.
And operates same manner as before COVID
Drive through nope
Banking outside I don’t think soo nope
This is insane if u all
Don’t want to operate close and give way for a bank that does.
Imagine u have to literally beg for your money suffer to get it.
Trying to do a wire for business that’s almost impossible.
Maybe ppl should buy safes and keep their money’s home ...
The never take the community into consideration when these changes are made, and its one of the reason, people go around in circles thinking if they move their money to this bank or thank bank it will be easier. This is only if you have inside contact, if not your goose is cooked in standing up in the lines. Some people go to the line at &:30 and 6:45 just to get in front of the line. Government say, don't keep your money under the mattress anymore bring it to the bank , so they change you to keep it there and then charge you to take it out if you use the ATM. Then, if you do keep it at home and they cops raid you house , its then consider illegal funds. What a messed up world!
No matter how loud to call on government it won't change , its like the internet, going around and around with the same attitude, but they are willing to take your money for crappy service. Lets not complain anymore, Join me in sending 1000 letter by email to their headquarter. Its because the people do nothing the leaders things they have power, but have power with the community not over the community.
Why arent the banks even providing their customers with chip and pin cards?
Why cannot government work out how to set up an inter-bank BVI clearing house? BVI banks cannot wire money to another BVI bank without that transfer being routed to New York to a correspondence bank, this is a big reason why we have such limited online banking utility.
BVI financial services industry has been built around being an incorporation jurisdiction. The banking sector is an extraordinarily underdeveloped part of the financial services industry. If the banking sector was expanded it would drive the financial services industry and wider economy to grow. Go to the Cayman Islands: there are 10 retail banks to choose from (and 101 further banks which do international business only). This is one of the things which is holding BVI back. Fix the banking issue and you fix a lot of other problems as a consequence.
Banks provide valuable services to the community, including creating money. Nonetheless, one of their services is taking deposits from customers, pool the deposits, pay minimal interest on deposits and lend out some of the deposits to borrowers at high interest. Banks need deposits from customers to stay in business. Customers should expect respect and dignity from banks or any other business, and if they are not getting it, they should take their business elsewhere where they respected.
[Lets lead as eagles, not careen off the cliff like buffaloes]
I ask fewriously what happen to those who domt have a car the securify say thata the oder they get.
Iask if you dont have a car what...he say catch a ride in a car
Their were about 25 people wanting to get their check change and withdrawals no body care
They worker walk on you not even a question..
I made an over sea call to a oit side Banco tell them the situation here in the BV I and they say that should not happen so....appointment is to be made for customer srevice not if you going to teller.. bit no one cares..
This whole coeona thing have the whole place upside down the GOVERMENT DONT CARE SIO TIHE PREOPLE IN HIGH POITION JOBS they are asking for riotts like other places
This too much taking a vantage of the avarsge people
I agree the service is abysmal, but blame that on the Labour Department making it difficult to hire proper staff, and the Education Department for not teaching proper ethics, starting with classroom doors locked at class start time; you late you penalized. You want 1st world service start training the next generation of service people to provide it!