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UPDATE: Water situation improves but not yet resolved at Survey Dept.

-Workers remain on the job!
Workers of the Survey Department had complained bitterly about the harsh circumstances they were forced to exist under with the shortage of water to the building and which resulted in toilets and other necessary facilities not being maintained at acceptable standard and some workers having to use drinking water to flush toilets. Photo: VINO
Acting Director of Water and Sewerage Department Ms. Perline Scatliffe-Leonard has promised that her department will be doing all in its power to have the water shortage issue at Survey Department and surrounding areas resolved. Photo: Facebook
Acting Director of Water and Sewerage Department Ms. Perline Scatliffe-Leonard has promised that her department will be doing all in its power to have the water shortage issue at Survey Department and surrounding areas resolved. Photo: Facebook
ROAD TOWN, Tortola, VI – The Water and Sewerage Department says it is holding to its commitment of correcting the water shortage problems plaguing sections of Road Town for quite some time.

In fact improvement has already been noted and workers of Survey Department, who were the ones to sound an alarm and were about to down tools because of the water shortage situation, admitted on Tuesday February 7, 2013 that they have seen some improvement.

Workers of the Survey Department had complained bitterly about the harsh circumstances they were forced to exist under with the shortage of water to the building and which resulted in toilets and other necessary facilities not being maintained at acceptable standard and some workers having to use drinking water to flush toilets.

They had expressed the view that the senior management was not keen on representing their best interest as they failed devise mechanisms in the interest of workers health and safety. Their cries, echoed through the publication on Virgin Islands News Online, did not fall on deaf ears as Acting Director of Water and Sewerage Department Perline Scatliffe-Leonard had officers in the field the following day to assess and evaluate the situation.

The shortage of water was also a major damper to several other businesses and entities operating in the vicinity of the Survey Department. Contacted for an update yesterday February 6, 2013, Scatliffe-Leonard said that the Department was working feverishly to address the problem after having identified its roots.” The man problem is one of low pressure and there are a couple that we are pursuing to have fixed.

The Acting Water and Sewerage Director said the Department was working to achieve a set deadline of this weekend and noted that there are some problems at the Long Bush Plant that needs to be sorted out in the process. “We are doing it now, they have been working on it for quite a while so they are just finishing up a major part of that work and things would be much better when we get that part up and going over the weekend,” an assurance given by Scatliffe on the grounds that all goes well in their favour. “Once we get that right we would improve the water pressure,” she added.

Stressing on the need to address issues before they are blown out of proportion, Scatliffe-Leonard once again urged persons to make contact with Water and Sewerage Department whenever they are encountering problems with water.

She said that her Department is also working very hard to improve its communication arm to the extent that it is setting up of a customer care agency for Water and Sewerage. This she said is about fifty percent complete. “…. We are going to be following up with our customers, we’ll be making sure that they get answers, following up with them to find out if the officers did visit and things like that, if they are getting good pressure, so we are at the stage where we are ‘nicing’ up things and getting computers and such like.” 

See previous article posted on Febnruary 5, 2013

UPDATE: WSD investigating water woes at Survey Department

- Bottled water reportedly being used for flushing at Survey Department

It seems the management of the Survey Department on Tortola would not have to deal with industrial action by staff over the shortage of water to the building.

Contacted on February 4, 2013, Director for Water and Sewerage Ms Perline Scatliffe-Leonard said her field staff was given instructions to visit the area and to conduct a thorough investigation to get to the root of the problem. She promise that her department will be doing all in its power to have the matter resolved. “I would also advise that when persons have these problems that they call into us,” said Ms Scatliffe-Leonard.

Staff of Survey Department threatened to take industrial action if the issue of the water shoprtage was not resolved this week. They told Virgin Islands News Online that shortage of water has been a long standing issue but worsened over the last two weeks. They claimed that toilets have not been properly serviced, the offices have taken on a stench and the entire business of working in the office is definitely not a friendly one.

To add insult to injury, a senior manager found it offensive that the staff had taken the matter to the media. “How would you feel if your staff had chosen to call the media without first bringing their concerns to you,” he said while refusing to go on record. He added that the people who should be contacted was the Water and Sewerage Department to find out why they have been cutting off the water every day and that the problem was also being experienced by other entities in the area.

See previous article published on February 4, 2013

Gone are the days when staff at the Survey Department on Tortola look forward to coming to work on a daily basis. This is because their existence in the office is reportedly nothing less than a nightmare and their senior managers allegedly seem not to care about their workers as long as duties are performed.

However, the time has come when the workers are saying enough is enough and if nothing is done very soon they will be walking off the job. “…and since they (senior managers) seem quite comfortable with the situation, they can remain and do the work,” said a junior manager of the Survey Department.

The issue is that of the shortage of water in the building, which has been at its worst for the past two weeks, according to a source within the Department. Toilets are reportedly not been serviced, the offices have taken on a stench and the entire business of working in the office is definitely not a friendly one.

“This thing is going on for too long and I have had enough. No matter how you talk about it nobody is showing as if they care,” said the junior manager. He added that as of this new week he is prepared to have those under his management vacate the office.

“Come on this is people’s health we talking about, dogs and cats are getting better treatment than we humans in this place,” said a distraught employee. Several workers reported that they have to make use of toilet facilities out of the buildings, some going at UPs and other public places while some persons use bottled water to flush the toilets and wash their hands. “What makes us in survey any different from the other offices? If there is no water for more than a day at the other offices workers are usually sent home, what makes us different? Aren’t we humans too? Nonsense,” retorted a worker.

Workers said that water supply to the building is an aged old problem which has continued to fall on deaf ears. They said that especially during the peak seasons when there is an influx of tourists and cruise ships, water supply to the building is heavily rationed. “Sometimes you get a couple hour of water and sometimes you lucky if you get any at all but what going on now for the past two weeks or so is totally unacceptable and more so unbelievable that our senior managers are sitting down on this and doing absolutely nothing,” said one employee, a sentiment that was echoed by several others.

Water supply and quality have been a long cry of most communities in the Virgin Islands, one which Governments seems not to be able to grapple with. “… de sit down in the cabinets and parliament to talk about the foreign company and the contract that a Government give a contractor to develop water. All they focusing on is who is local and who is foreign, who is black and who is white. I think the issue is that there is need to have a problem fixed and if they can’t do it let them (Biwater) do it,” said a worker.

 The workers said that they have had one day too many of no water in the Survey office and they are prepared to make the next move which is to not turn up for work. “If you see we go in there next week (this week) and is the same thing well that is it, we going back home. If a couple people want play chicken and have these heartless managers not show any interest in their health, well good for them but this thing is overbearing and it’s time for action,” said a worker.

Virgin Islands News Online was able to contact a senior manager at Survey Department who said "I have nothing to tell you. You should be contacting Water and Sewerage and ask them why they cutting off the water every day. If the workers choose to call you before telling their manager do you think that is fair? Call Communications and Works Minister, they should be able to answer your questions. It is not a problem that is isolated to this building but a couple buildings in this small corner including a food business, so it not just us with water problem," the senior personnel, who wished to remain anonymous, stated.

45 Responses to “UPDATE: Water situation improves but not yet resolved at Survey Dept.”

  • under the bus (04/02/2013, 10:31) Like (3) Dislike (0) Reply
    oh gosh this is the story of many places in town
    • kkk (04/02/2013, 13:08) Like (4) Dislike (27) Reply
      i sick of reading about this thrid world conditions in the BVI we need an elections NOW NDP got to go
      • bb (04/02/2013, 21:45) Like (0) Dislike (0) Reply
        Easy to have a backbone now, huh, once the monkey off he back.

        Wutless, all of unna.
  • open wide (04/02/2013, 10:46) Like (12) Dislike (3) Reply
    Wow!! that $100,000 they paying Lorna for nothing could fix this issue!!!
    • fool (04/02/2013, 11:12) Like (6) Dislike (9) Reply
      they not paying Lorna 100,000 it is a means to pay her if and when she submits invoices, so far all she has invoiced is 4000. But why let the facts get in the way of a good story!!
      • time (04/02/2013, 11:59) Like (3) Dislike (0) Reply
        tell that to the donkeys
      • ccc (04/02/2013, 13:48) Like (2) Dislike (2) Reply

        to fool: you NDP nasty cow birds try and spin everything thing yes I saw the contract they are paying her that and look at other resources she has to be provided in the contract!!!! rip off of tax payers dime...where is the governor??? oppps I am told tis L... buddy

        • To ccc (04/02/2013, 14:28) Like (1) Dislike (2) Reply
          He L buddy and yet we told he rascist and only hangs with white people, Lord, you cant have it both ways, you brainwashed like critic (ooooo)
          • ------------- (04/02/2013, 16:36) Like (0) Dislike (0) Reply
            Ahhhh the 'FINAL HOUR'! Okay! Ah checking back after 11:30 a.m.!
        • cbs (04/02/2013, 17:01) Like (2) Dislike (0) Reply
          allyuh wanted change...well take change...the population gonna get the GOVERNMENT it deserves
    • +++ (04/02/2013, 11:50) Like (4) Dislike (0) Reply

      L.... also has an agenda beyond this job. she has her husband's ear on many issues including development and resorts. She is quite elitist.

  • ooooo (04/02/2013, 10:49) Like (1) Dislike (0) Reply
    chickens coming home to roost
  • Sickening (04/02/2013, 11:24) Like (3) Dislike (0) Reply
    This is our situation everyday at the Quincy Lettsome Building (Quastisky) building in town!
  • shaw (04/02/2013, 11:51) Like (14) Dislike (0) Reply
    This kind of thing alone makes one think of a third world country. Forget showing off to the rest of the world and fix the basics!! THEN you can move forward.
  • UDN (04/02/2013, 11:57) Like (6) Dislike (0) Reply
    And you wont admit that we're a third world country
    • shaw (04/02/2013, 22:58) Like (4) Dislike (0) Reply
      no, BVI is rather rich compared to other territories. But it is ironic that with all the flash and "city" wanna bes, we can't even get water right. So forget jetting to Hong Kong and Dubai-- stay at home and start with the basics.
  • Truth (04/02/2013, 12:07) Like (5) Dislike (0) Reply
    I wonder if they realize that poor sanitation can lead to sickness...and that means everyone in that department can become sick, something needs to be done.
  • x factor (04/02/2013, 12:24) Like (2) Dislike (0) Reply
    this is simply shameful to say the least
    • BELL (04/02/2013, 16:42) Like (0) Dislike (0) Reply
      Big big Bacccanal, as always, now is time to march
    • Tell UM (04/02/2013, 16:50) Like (1) Dislike (0) Reply
      Anyway i say it again, some of deeds heads of department and politians are useless in the BVI.
  • Online Now (04/02/2013, 12:40) Like (6) Dislike (0) Reply
    In most countries, the building would be closed due to health and safety standards - in most countries it would not be allowed to go so far. I went to UP's at the weekend and there was no water in the bathrooms and the toilets could not be flushed! The businesses should not be allowed to operate without basic health and safety standards being met.
  • crabbe (04/02/2013, 14:41) Like (2) Dislike (0) Reply
    Biwater but still no water
  • SHAME ON MARK VANTERPOOL! (04/02/2013, 15:42) Like (5) Dislike (0) Reply
    ITS AN ISLAND WIDE THING, MARK UP AND DOWN PUSHING TO GET THE DISNEY THINGY START OT THE CRUISE SHIP PIERE AND YET HE CANT FIX THE WATER AND SEWERAGE ISSUE IN TORTOLA, UP TO SOME DAYS AGO HE GIVE OCEAN CONVERSION A CONTRACT TO PROVIDE WATER AND INSTEAD OF THE MATTER BEING SOLVE IT GOT WORST! SHAME ON MARK, KEDRICK AND THE NDP! AYO CRITTERCISE VIP FOR THE WATER ISSUE DURING AYO CAMPAGNE AND LOOK NOW!
    • wow (04/02/2013, 17:09) Like (0) Dislike (1) Reply
      Shut you dumb mouth out, for all i can say or see it had to come from a mouth lying person or persons in the department. WHY would a HEAD OF DEPARTMENT have his office running up and down without water for 2 WEEKS, the WATER had to come on in some point and time and then went. This so funny because Social Development is next door and they have the same problem and you see they complaining they used there heads and think out of the box to make sure as humans to keep a clean restroom that they can used if not go somewhere to use a restroom and return to work.
      • billyb (05/02/2013, 00:27) Like (3) Dislike (0) Reply
        Ayou stop deh noise. Pearline is big director of water and sewage now, leh she fix it. Everybody running after the mighty dollar but running from the mighty responsibility
  • THE "WISE" MAN (04/02/2013, 15:48) Like (7) Dislike (2) Reply
    WHY BLAME WATER & SEWERAGE DEPARTMENT FOR WATER SHORTAGE? AS DAH YOUNG PEOPLE DEM DOZ SAY, "DAH MEK SENSE"?. BACK IN THE DAY EVERY MAN JACK THAT BUILT A HOUSE/RENTAL PROPERTIES HAD A CISTERN UNDERNEATH THE BUILDING. WHY ARE PERSONS BUILDING THESE BIG BUILDINGS AND NOT HAVING ANOTHER SOURCE OF WATER TO SUPPLY THEIR TENNENTS? SECONDLY, WHY ARE YOU THE RENTERS RENTING THESE PROPERTIES FULLY WELL KNOWING THAT THE ONLY SOURCE OF WATER IS FROM WATER & SEWERAGE?
  • goat water (04/02/2013, 16:38) Like (0) Dislike (0) Reply
    She does NOT want to jump OUT of the POT, and INTO the FIRE! NOT while she is in a continuous DIVE in APPROVAL RATINGS! LORD Save us!
  • cash (04/02/2013, 16:46) Like (0) Dislike (0) Reply
    Lip service would not fool anyone...they want to delay biwater so OC can cash in
  • NEXT DOOR (04/02/2013, 17:19) Like (0) Dislike (1) Reply
    It is very shocking to say they are there all day working and no one left to say they are not coming back because of water issues hmmm so what you think somebody think if they do this they was going to go home or stay home for two weeks.

    What is wrong if it does not have water why go and used the the toilet common sense would tell you do not used it no water......, come on Survey Department whoever doing this rumor should asked themselves did you score with what you have said to the public out there. Like a someone said check the people coming from western side of the island because they always seem to be heading home around 3:30pm and i know its 4:30 is there cut off time. It might fully well them doing this whoever they are hmmm.
  • wow (04/02/2013, 21:31) Like (2) Dislike (0) Reply
    bet me that senior manager contacted and made that coment is dwayne nibbs he always lie when confronted always acts like he dont know what going on when u complain he always turns a deaf ear, that water problem management know about for along time but they dont care, they never in the building anyway most of there day is spent out on there private business, on government time using government resources and government workers for there poket gain.
  • men down (04/02/2013, 21:54) Like (0) Dislike (0) Reply
    Wonder how many fools will fall for it again, again, again, and again? blaming biwater for tis!

  • wise-up (05/02/2013, 06:14) Like (1) Dislike (0) Reply
    It will continue to be a concern of mine; we are very busy promoting tourism and the “5-blind mice” jet-setting trying to” impress” the World. As an older member of this community it is laughable that in “2013” our country is lagging behind “globally” in critical and essential infrastructure for its people. If this story is factual, don’t we as citizens have reason to be concerned (what about our people) every other word is tourism, as a matter of fact millions are spent each year...i reside in Huntum’s Ghut and for days no water (we are not back in the 60s ladies and gentlemen we are in 2013) i know that we must enhance & develop what needs to be done BUT charity begins at home FIX our house right then we as proud people will gladly share it with other
  • SCB (05/02/2013, 09:50) Like (1) Dislike (0) Reply
    Wonder how this is a NDP issue, when in SCB we have water problems for about 2 years. EVERY night after dinner NO WASHING UP & NO SHOWER!! And our reps is VIP
    • smart (05/02/2013, 20:41) Like (0) Dislike (0) Reply
      It's an NDP problem because they blocking Biwater for over a year from completing their work so they can produce water for the Island. If VIP was in office Biwater would be up producing 2,300.000 gallons a day, which is a far cry from the 400,000 they getting from Baughers Bay. Actually 6 times as much.

      Also, if Mark and the NDP didnt play politics and fire Ray George, the same Baughers Bay plant would be producing a million gallons a day right now.

      Still want to know why it is an NDP problem?

      Now, you know why you dont have water in Sea Cows Bay? Tell them stop sending Sea Cows Bay water to West End, tell them stop sending it up to Road Town. Oh no, they can't because those folks wont have any water at all. Now shut your trap.
  • ta ta (05/02/2013, 15:20) Like (0) Dislike (0) Reply
    go perline
  • Dry up (06/02/2013, 23:33) Like (0) Dislike (0) Reply
    Dart water has no problem finding its way into the cruise ships. Wonder wat de problem be??
  • hotel (07/02/2013, 09:08) Like (0) Dislike (0) Reply
    go action women perline!!
    • question (07/02/2013, 19:02) Like (0) Dislike (0) Reply
      pure talk with them light weight she got around she how she goin get any action going
  • need (07/02/2013, 19:16) Like (0) Dislike (0) Reply
    this is why we need Biwater

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