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'Tell us what is the problem!'- Premier urges internet providers

- says VI has some of the worst service regarding internet
Affirming his Government's commitment to fixing the internet woes of the Virgin Islands, Premier and Minister of Finance, Hon Andrew A. Fahie (R1) has encouraged the local telecoms to bring their challenges to the government so that solutions can be created. Photo: HoA/Youtube
According to Premier Andrew A. Fahie, the local Telecommunications Regulatory Commission (TRC), now Chaired by Mr Vance M. Lewis and new Deputy Chair, Mr Vincent Wattley is being faced with a lot of responsibility to deal with the matter head one. Photo: VINO/File
According to Premier Andrew A. Fahie, the local Telecommunications Regulatory Commission (TRC), now Chaired by Mr Vance M. Lewis and new Deputy Chair, Mr Vincent Wattley is being faced with a lot of responsibility to deal with the matter head one. Photo: VINO/File
The three main internet providers in the Virgin Islands are Digicel, Flow and CCT Global Communications. Photo: Internet Source
The three main internet providers in the Virgin Islands are Digicel, Flow and CCT Global Communications. Photo: Internet Source
ROAD TOWN, Tortola, VI - Affirming his Government's commitment to fixing the internet woes of the Virgin Islands, Premier and Minister of Finance, Hon Andrew A. Fahie (R1) has encouraged the local telecoms to bring their challenges to the government so that solutions can be created.

"There are a few things I could never understand with certain things, how the internet here could be such a problem. One time one carrier was trying to explain that its the mountainous terrain but they didn't say that when they got their licence," Hon Fahie told the House of Assembly (HoA) on February 27, 2020.

According to the Premier, the consensus was that internet services would be improved; however, the excuse of mountainous terrain is now provided as a hindrance.

"We do more financial services business in here than most countries ten times our size, but yet we have the highest bills and one of the worst internet systems... and we shouldn't feel good about that," Hon Fahie said.

"Bring the Satellites" - Premier Fahie 

He said as such, the local Telecommunications Regulatory Commission (TRC), now Chaired by Mr Vance M. Lewis and new Deputy Chair Mr Vincent Wattley is being faced with a lot of responsibility to deal with the matter head on.

"If the companies involved cannot get us better internet, and you give them all the chances in the world bring another one, and if that one cannot give us better internet get the satellites," Hon Fahie remarked.

According to the Leader of Government Business, while his methods may sound harsh, he is willing to give the local ISP's another chance.

"You want to see our people and all the companies make it... if it's not working out we have to find how to get it working out, and if the companies that exists here feel like they have an answer and they can get it done, well then tell us what is the problem," Hon Fahie said.

18 Responses to “'Tell us what is the problem!'- Premier urges internet providers”

  • Hmm (10/03/2020, 11:50) Like (22) Dislike (0) Reply
    VIP stop running behind these companies who are not improving the internet service but improving price & bring in international internet carriers like AT&T, T-mobile etc. That’s when they will buckle up and fix the problem.
    • LCS (10/03/2020, 15:13) Like (16) Dislike (0) Reply
      FYI, AT&T is coming to BVI because is buying FLOW. How will that change the lowsy service we get? Hard to say. They're probably thinking that if FLOW got away with it for so long, they can too.
  • Jezz (10/03/2020, 11:52) Like (27) Dislike (0) Reply
    We need international wireless carriers like Sprint & Verizon. Flow, Digicel & CCT all the same with the trash internet. I’m tired of the government talking take action and open the doors to others.
  • Help (10/03/2020, 11:54) Like (12) Dislike (13) Reply
    Stop naturalizing these bunch of island people and fix the internet service.
  • Goku (10/03/2020, 12:18) Like (13) Dislike (0) Reply
    The premier is upset that when he is watching Netflix or playing call of duty. It buffers or lags. Y’all need to understand this goes beyond just being a terrible internet provider. It’s not right watching your favorite Netflix series and the internet is a set back and it is worst playing call of duty and the guy kills you before you ever see him.

    Fight premier fight. Internet connection needs to be way better and stronger.
  • No 5G ! (10/03/2020, 12:26) Like (52) Dislike (2) Reply
    Noooo 5G idc how bad our internet is ! Please people if in the future they want to bring 5G here DO NOT ACCEPT IT ! It will be Faster internet with faster deaths ! Pleaseeee read about the effects of 5G ! Our body can’t take that level of frequency, Switzerland’s has already protested and banned 5G.
  • What is the Problem (10/03/2020, 13:04) Like (6) Dislike (1) Reply
    Making plenty money from poor service. . inferior product. Anything for the BVI people the government can be bribe. Fahie is different he coming. He ain't taking no bribe. Time for you all to deliver.
  • DON Q (10/03/2020, 13:42) Like (9) Dislike (1) Reply
    Hon Fahie we the people have your back on this..the internet service sucks Bring in a new carrier fast fast fast
  • Ok keep it up (10/03/2020, 14:00) Like (10) Dislike (0) Reply
    The bad part is you go to the provider you explain to them that your internet is not working they tell you it will work then for the rest of the week they tell you the same thing a whole week passes and the internet does not work then the next day your plan is due before you get a chance to pay your service is disconnected , so you have to pay the full price for another three weeks when you didn’t even get a full months service ,they are robbing us without a mask and getting away and we are taking notice so when we decide enough is enough please don’t cry it’s called payback enough is enough
  • What!! (10/03/2020, 14:02) Like (12) Dislike (0) Reply
    I will “tell you what the problem is” in one word GREED
  • old (10/03/2020, 15:12) Like (6) Dislike (0) Reply
    People like to make money. But don't like to spend money
  • okay (11/03/2020, 08:13) Like (4) Dislike (0) Reply
    I don't even get the 'opportunity' to use the 200 gb I pay for per month. When the internet is slow, time and monies fly by, as time is money.
  • trrefdrfds (11/03/2020, 13:38) Like (0) Dislike (0) Reply
    "We do more financial services business in here than most countries ten times our size, but yet we have the highest bills and one of the worst internet systems... and we shouldn't feel good about that," Hon Fahie said.

    I await the day when this will change. The US for its size has fabulous internet. What is our excuse???????
  • steve wonder (12/03/2020, 03:09) Like (0) Dislike (0) Reply
    when we all get better service then we can rejoice because all we get from politics is talk & more talk. It will never change so bring at&t or whatever
  • Eagle Eye (12/03/2020, 05:35) Like (0) Dislike (0) Reply
    What we don't need is 5g
  • Tadow (12/03/2020, 21:44) Like (0) Dislike (0) Reply
    Hon Fahie when you finish deal with those GOOD FOR NOTHING. Deal with the banks and insurance companies another set of GOOD FOR NOTHING
  • Rubber Duck (13/03/2020, 11:11) Like (0) Dislike (0) Reply
    Greed is the problem. The govt allows these crooks to rip people off , so they do


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