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Press Release From Independent Source

Scotiabank brings tech to help customers control finances

Regional Banking institution Scotiabank announces new enhancements to its Alerts feature to give customers more control of their banking. Photo: Internet Source
ROAD TOWN, Tortola, VI - Regional Banking institution Scotiabank announces new enhancements to its Alerts feature to give customers more control of their banking.

According to a release from the company, in addition to Transaction Alerts and Security Alerts, the Bank now offers Credit Card Controls. Credit Card Controls is an innovative feature that gives customers the ability to turn their credit card off or deactivate international or online transactions.

A notification can also be sent when a customer reaches their maximum limit. Transaction Alerts include ATM withdrawals, Debit or Credit Card purchases, Transfers and Daily or Weekly Balance Notifications.

All Scotiabank customers enrolled in online banking will now automatically receive Security Alerts which include Sign in from a New Device, Password Modification, Change of Access Codes or Additions to Payees and Transfer Recipients.

All Alerts are accessed through the Scotia Online Banking website or the Scotia Mobile App and are sent by email or an App Push Notification. While Security Alerts are automatically turned on for all online banking customers, all other Alerts can be selected and customized based on customer preferences. All new features were designed based on customer feedback and are useful tools to better manage their accounts and monitor account activity.

Some are a first for local banks and customer response to the new Alerts has been highly positive. Scotiabank British Virgin Islands’ Managing Director, Marion Blyden said “I am excited about the enhancements to our Alerts feature, and I encourage our customers to sign up for the new Alerts. They are a very helpful tool to monitor their account activities and enhance the security of their accounts.




2 Responses to “Scotiabank brings tech to help customers control finances ”

  • Disgruntled Customer (12/04/2019, 13:29) Like (7) Dislike (2) Reply
    What procedures can you put into place to prevent your employees from giving out personal account information to others .
  • It's about time (12/04/2019, 18:02) Like (5) Dislike (0) Reply
    What the management of Scotia Bank (BVI) need to do is explain why $7.50 is deducted from each customer savings account every month. This explanation should be made public and without delay.

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