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More bureaucratic headaches for businesses & families seeking VI visa

Obtaining a visa from the Civil Registry and Passport Office, a Department under the Governor’s portfolio, can turn out to be a headache for some. Photo: GIS.
Mrs Tashi O'Flaherty-Maduro is the current Registrar General at the Civil Registry and Passport Office. The office has come under criticism for its lengthy delays in processing visas. Photo: GIS/File
Mrs Tashi O'Flaherty-Maduro is the current Registrar General at the Civil Registry and Passport Office. The office has come under criticism for its lengthy delays in processing visas. Photo: GIS/File
List of countries that require visas to enter the Virgin Islands. Photo: GIS
List of countries that require visas to enter the Virgin Islands. Photo: GIS
WICKHAM’S CAY II, Tortola, VI- It appears that the public has gotten an ease in obtaining a work permit and immigration clearance to bring persons to work in the Virgin Islands (VI) to help move their businesses forward.

For years, the public has complained, with legitimate reasons, over long delays in obtaining a work permit and immigration clearance. This has killed many small businesses.

Now comes yet another bureaucratic headache for businesses and families: Obtaining a visa from the Civil Registry and Passport Office, a Department under the Governor’s portfolio.

The VI, because of its colonial status, has to comply with the request imposed by the United Kingdom to acknowledge a list of countries that require a visa in order to visit or work in the Territory.

Up to 6 months visa delays?

This means if you are bringing an employee from a country that needs a visa, once your work permit and immigration clearance are approved and paid for, comes another hurdle: The timely processing of a visa by the Civil Registry and Passport Office.  

Many businesses, speaking to our newsroom on condition of anonymity, said the long process has contributed to them not getting their workers to the Territory on time and the prospective employees most often go elsewhere. There is even one case where a visa request took 7 months to process, only to be told it was not approved.

Others request visas to have family and friends visit the VI, but that too takes months to be approved, and most often the family member’s vacation time in their home country would have expired. There is also a dangerous mindset that some do not see persons from certain countries (Africa, Asia, Latin America) as tourists contributing to our economy, while others from European countries get easy access.

Are they short-staffed?

While it is reported that the Civil Registry and Passport Office is short-staffed (a summer/Christmas intern helped with visa backlog) and the application volumes can be high, a new complex security process has also contributed to the long delays, according to an insider speaking to our News Centre.

The lengthy visa delays have become a serious issue as they are now contributing to the financial hardships of businesses that cannot get employees on time, or families who cannot get their loved ones to spend a vacation in the VI.

There are also concerns that Caribbean countries are subjected to visa requirements- countries such as Cuba, Haiti, Jamaica and the Dominican Republic.

It is unclear what the Governor’s Group will do to address these new challenges with long visa delays, but if it continues, according to economic experts, the VI will not remain competitive in this new global economy.

29 Responses to “More bureaucratic headaches for businesses & families seeking VI visa”

  • ————————— (31/12/2025, 11:29) Like (11) Dislike (2) Reply
    This is so true I lost 2 employees because their visa took 3 months
  • WOW (31/12/2025, 12:02) Like (12) Dislike (1) Reply
    This is crazy, before the online process you get a visA with in days. Then it move to onlne it just excalate to a month plus IDK why but for a Government office that brings in Money and for Business stability this need to be dealth with ASAP.
  • fool (31/12/2025, 12:27) Like (24) Dislike (6) Reply
    Hire BVI SHOULD BE HIRING BVISLANDERS
  • Wellsah (31/12/2025, 12:37) Like (10) Dislike (3) Reply
    hire local. will trade wearing slides for oxfords for the proper opportunity
  • Sad. (31/12/2025, 12:47) Like (14) Dislike (1) Reply
    How sad it is for you to spend money on an application, the time and the effort that it takes to get all the required documents to then be told 7 months after that it was denied.
  • HMMM (31/12/2025, 12:48) Like (20) Dislike (5) Reply
    The worst is how they treat the other Caribbean people that requires visa.
    • Stranger danger (31/12/2025, 14:14) Like (20) Dislike (5) Reply
      To be real honest, it more so go like this. If you aint no friend or family to those workers, you think they give a rat's a.. how long it takes for you to get an answer back? This has been the mentality of the BVI ppl for years and they want to know why ppl dont invest here?..you make every little minor thing into a physics exam, mostly because yall hiring same friend and family that couldnt get thru high school education and just there holding up time and space
  • Back in Tyme (31/12/2025, 13:17) Like (7) Dislike (2) Reply

    We need an Airport visa or Etickt visa platform Right now. Not in 2026 we can't get sh** together

  • BVIslander (31/12/2025, 13:46) Like (9) Dislike (1) Reply
    Yeah its rediculous!! Yes you have to do your check and balances but some visas been there close to 1 year waiting pure non sense!! And dont be fool immigration dept has a role to play in the BS as well!! Remind these people is a service they suppose to be providing
  • Curious Cat (31/12/2025, 13:48) Like (16) Dislike (1) Reply
    So you apply for a work permit, pay for it to get a clearance that gives you 3-6 months for entry, then it expires waiting for a visa (6 months).
    How is this math matting.
  • ———————— (31/12/2025, 18:38) Like (4) Dislike (1) Reply
    Thanks vino for always bringing light to this
  • BuzzBvi (31/12/2025, 19:51) Like (4) Dislike (0) Reply
    A good old BVI Investment Clubbing.

    Investment in VI is dead.

    ALL13MUSTGO
  • tola (31/12/2025, 20:12) Like (5) Dislike (5) Reply
    Hire local no permit story let them ungrateful caribbean stay ah dem yard
    • Sherylee (31/12/2025, 21:11) Like (9) Dislike (2) Reply

      Ungrateful you say?? Shame on you!! Will the local do the dirty jobs ? Will the local work from home 8 am to all 10 pm? Will the locals work for peanuts changes?? The answer to the above is nooo!! Let me tell you who ungrateful local..not all . I been married to one local for years.and to think about it he is the best..but when you talking about let them ungrateful Caribbean stay them yard!! BVI isn’t the Caribbean?? Left all you to uncle Donald trump..when the hurricane the same ungrateful Caribbean people stay here help clean up you all $h!+!! Help bring back the BVI to standard..now who ungrateful?? Stop been so hateful..can yall do the jobs here no!! Can yall do the dirty job? No!! Stop been hatful..stop been so disrespectful to people who stand by you guys..when the going get tough.yall run to Florida wait uncle Donald here for yall

      • Prophet (01/01/2026, 02:48) Like (3) Dislike (3) Reply
        U said it correct, also remind them if the Caribbean people return home they the banks will take them houses the Caribbean Islanders paying rent for mortgages, mean while they must understand that if the USD is moved not even dogs wants their supper. The other islands are capable of feeding themselves, let's see who's ungrateful after all.
  • truly poor service (01/01/2026, 05:06) Like (5) Dislike (0) Reply
    For the last year or so the service level has declined greatly at the Passport Office.

    Leadership definitely needs to address the visa delays. Great job VINO
  • pat (01/01/2026, 07:36) Like (1) Dislike (2) Reply
    Need to blame the people that keep saying we are not ready for our freedom and independence for this clown show!
  • True (01/01/2026, 10:45) Like (4) Dislike (6) Reply
    This is true - we try desperately to hire local to avoid the lengthy, costly, time consuming process of bringing someone in. However, we don’t get any local applicants. We find local applicants want to work in compliance, or trust companies, or in a cool & trendy job.
  • home boy (01/01/2026, 17:46) Like (4) Dislike (0) Reply
    We are honestly not business friendly, instead of getting better we are getting worse.
    We got to do our checks and balances, but we honestly make things harder than easier.
    And with that comes a lot of discrimination and the powers that be is not making it easier.
  • Tapp (01/01/2026, 19:39) Like (3) Dislike (1) Reply
    Even when you apply for the renewal of your visa months ahead before your vacation or festival season it seems like forever. Before Hurricane Irma we used to drop off visa applications Monday and Wednesday and Friday of that same week the visa would be ready for pick up. But now that things have gotten more modernized you have to wait months
  • The TRUTH (02/01/2026, 06:00) Like (2) Dislike (0) Reply
    The First Problem Passport office lack is Customer Service you never feel welcome doing business in there. Most times you go there the front is abandoned and when you do meet someone their faces push up and looking angry same with the customer service personnel. You walk in the door they watch you and turn their eyes and they they feel like calling you they will . This office needs a complete overhaul with customer service personnel that knows how to deal with people when I tell you is horrible it is .
  • No (02/01/2026, 18:34) Like (1) Dislike (0) Reply
    DO NOT GIVE IT TO THEM ! DO NOT ! THIS IS FROM ABROAD !


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