InterCaribbean Passenger woes to continue into December
Chairman of the company, Lyndon R. Gardiner, has since apologized and in the process announced that it has reduced its flight schedules a system to last until December 15, 2018.
According to Mr Gardiner, “the root cause of the problem was an unforeseen delay of several weeks in the training schedule for new hired flight crew after our service provider experienced a protracted delay in their flight simulator being operational.”
He said “flight simulator training is a necessary part of our flight training programme for all new hires.”
It was noted that when training began for the new recruits, the flight simulator broke down for a protracted period, “and the delay severely impacted our ability to keep to our intended schedule.”
According to Gardiner “as part of our recovery plan, a decision has been taken to reduce the flight schedule with effect from November 11th until December 15th in order to give the new flight crews, all hired from the islands we serve and currently onboarding process sufficient time to complete the required training.”
Affected passengers have since been given the option of a full ticket refund or rebooking on another flight.
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7 Responses to “InterCaribbean Passenger woes to continue into December ”
When it was good nobody complained or even give the company props now that things are not going according to plan you complain. This is clearly a temporary issue and pnce the new pilots are on boars this will regulate.... at least I hope so.
#Shit happens, plan for the worst, #hope for better, die hard intercaribbean fan.
All the airline had to do was come straight and tell us from the onset. They knew better than anyone that they didn't have pilots to fly their planes. So why tell me the flight is delayed for an hour when it is actually cancelled then leave the passengers to work it out for themselves by total absence at the check-in counter.
Yes things happen, but just be straight with people.