Got TIPS or BREAKING NEWS? Please call + 1 284 346-6397 or 393-6397 or 1-284-494-1338-office; ads call 440-6666                               Sittings from House of Assembly are carried live on 90.9 FM the Caribbean superstation or follow live online: www.cbnvirginislands.com

Damaged Tortola mailboxes after Irma & Maria means long lines for mails

Owners of mailboxes on Tortola must journey to Road Town at the main post office located next to the Department of Youth Affairs and Sports building in order to collect their mail. Photo: VINO
BVI Post stopped delivering mail to boxes on Tortola following the September 6, 2017 hurricanes. Photo: VINO
BVI Post stopped delivering mail to boxes on Tortola following the September 6, 2017 hurricanes. Photo: VINO
BVI Post, over the past 6 to 8 years, has experienced much decline in its customer base and saw the rise of more residents and companies using FedEx, DHL and other private shipping and delivery services. Photo: www.expresscok.com
BVI Post, over the past 6 to 8 years, has experienced much decline in its customer base and saw the rise of more residents and companies using FedEx, DHL and other private shipping and delivery services. Photo: www.expresscok.com
ROAD TOWN, Tortola, VI- Some four months later, the Territory is still feeling the effects of the devastation and destruction caused by hurricanes Irma and Maria.

One of many areas affected is mail delivery to mailboxes on Tortola. For the most part, many of the government mailboxes that are leased to residents have been damaged or need repairing.

On Tortola, BVI Post has stopped delivering mails to boxes after the September 6, 2017 hurricanes.

No mail boxes for letters on Tortola

It appears that the old post office building on Main Street in Road Town, where many of the boxes are located, have been abandoned and not usable after the storms.

Therefore, residents wishing to collect mails from their postal boxes can no longer do so on Tortola. However, they must journey to Road Town at the main post office located next to the Department of Youth Affairs and Sports building in order to collect their mails. This sometimes can be a challenge as mailbox holders must present an identification and residents have to stand in long lines.

Little better on Sister Islands

On the sister Island of Anegada there was no mail to residents for a few months following the damages from the two hurricanes to the District Office building in The Settlement. However, mail have resumed going to the District office and can be picked up there.

On Virgin Gorda, after a few weeks delay following the hurricanes, mails are now being delivered to government mailboxes and residents on that island are receiving mails in their letter boxes. On Jost van Dyke, there is no mailbox system; however, mails can be collected via the district office, which had stopped that service after the Hurricanes, but has resumed and is usually collected from the government’s district officer.

Meanwhile, many vehicles belonging to BVI Post were also destroyed during the hurricanes, making it further challenging now for mail deliveries.

With the infrastructure of the Virgin Islands still severely damaged or destroyed, it remains unclear when mail delivery to boxes will resume on the main island of Tortola.

Financial Secretary Mr Glenroy A. Forbes, whose Ministry is responsible for the post office, did not respond to our queries up to time of publication.

Fewer residents using BVI Post

Over the past 6 to 8 years, there has been a decline in revenue from the government run post office, especially for express and online shopping packages. Even with the Ezone express service, BVI Post has experienced much decline in its customer base and saw the rise of more residents and companies using FedEx, DHL and other private shipping and delivery services like JML, Tortola Express, and Island Bargains.

31 Responses to “Damaged Tortola mailboxes after Irma & Maria means long lines for mails”

  • ... (24/01/2018, 16:53) Like (5) Dislike (0) Reply
    Thanks vino
  • Darn (24/01/2018, 17:27) Like (20) Dislike (1) Reply
    I do not mind waiting in line. THE INEFFICIENCY AND NASTINESS OF the employees is what I hate. Plus they do not charge fair. I had two to U.S. one day = 50 cents. Next day same two = $1.00, third day same two = 50 cents again. All with a nasty customer attitude!!!
  • Correct (24/01/2018, 18:33) Like (12) Dislike (2) Reply
    Yes the employees are Nasty B*\%hex. I was about to yoke one over the counter and go gully. One set of rude wild boars.
  • Mailbox (24/01/2018, 18:58) Like (11) Dislike (0) Reply
    I hope that we will not be charged for mailbox rental until this is sorted.
    • SMH (25/01/2018, 06:33) Like (7) Dislike (0) Reply
      Imaigine, they are collecting mail box rental payment, although no mail are being placed in the boxes (including the ones that were left without any damage) and when I asked if there's a time table for resuming the service or even when will repairs begin, no one has a answer, yet their collecting payment as accustomed for a service they are not providing which In my view is very unfair to customers.

      Suspend collection of mail box fees until you can provide mail box service..... we understand Irma left several boxes wrecked and will take time to get back to normal service but come on.... it's like your land lord asking you for rent but they have no house for you to live in.

      Makes you wonder the competency of whom ever in charge of that department.
      • l (25/01/2018, 12:06) Like (1) Dislike (0) Reply
        They can't even find my box, but they are telling me I still have to pay the rental.
    • Queenie (28/01/2018, 18:34) Like (0) Dislike (0) Reply
      Oh yes we are - they would not give me my mail until I had paid for my post box!
  • retired (24/01/2018, 19:10) Like (4) Dislike (0) Reply
    The time has come for the BVI government to get out of the postal mail business. The private mail services on Tortola are much more efficient, faster and economical than the BVI Post Office. Once the BVI Post Office is disbanded the private mail services could expand to the sister islands.
  • ... (24/01/2018, 19:22) Like (5) Dislike (0) Reply
    Poor service
  • Well (24/01/2018, 19:43) Like (10) Dislike (0) Reply
    With their head of department, can we really expect otherwise
  • Sue (24/01/2018, 19:47) Like (8) Dislike (0) Reply
    Where is the post mistress haven't seen her for a pong time
  • Gen (24/01/2018, 20:07) Like (2) Dislike (23) Reply
    Sorry but we are no wild boars you all out there just don't have no manners and cannot wait we are doing our best some of you the customers are like pigs matter a fact pigs are better than all you all so go sit down wheel and come agaim
    • Correct (25/01/2018, 07:01) Like (4) Dislike (2) Reply
      @Gen, can't handle the truth HUH? Yes wild untrained boars.Learn customer skills.
  • Hmmm (24/01/2018, 20:19) Like (5) Dislike (0) Reply
    Correction please.It’s not all Post Office Emplyees are boars,I came across some Really nice employees who Are not front line officers and I got really good customer service
  • The Turtle (24/01/2018, 20:26) Like (11) Dislike (2) Reply
    Dominica that suppose to be poor. Already Up and Running. We who suppose to be rich are still in the Mud crawling like Turtles...The difference. Leadership that encourage and motivate people to Help themselves and to Help their friends and Neighbors...Not here
  • LOL (24/01/2018, 20:31) Like (4) Dislike (5) Reply
    If anyone think that they can jump the counter and hit anyone of the staff they making a sad mistake boars are hogs and we are not no hog you all needs to get real and give the staff a break and go pray be nice no
  • Mis ting (24/01/2018, 20:41) Like (0) Dislike (3) Reply
    I ain seen the head lady in deh a Long long time for tru nuh. But I've been seeing her husband tho..... with his newly imported package... p.s.. she's very pretty. Wuhahahaa
  • LS (24/01/2018, 20:46) Like (3) Dislike (0) Reply
    This is a good department to privatize
  • Box 00000 (25/01/2018, 07:53) Like (4) Dislike (0) Reply
    Come on the staff try their best I went there on Friday and the AC was not even working at the post office
  • unfair (25/01/2018, 08:14) Like (7) Dislike (1) Reply
    Last year the Post Office charged late fees to box renters although they did not send notification that the annual rental was due. That was bad enough and should have been addressed by the authorities, especially since several persons voiced their concerns publicly.
    This year, this same Government Department is busy accepting annual rental although the boxes have been out of service since the hurricane of 6th September, 2017. They are giving no discounts for the time the boxes can not be used. And they had the temerity to stock the peoples' mail at the Road Town Post Office without first notifying their clients that they could collect it there (the announcements followed times after).
    It is obvious that their practices need to be reviewed and box renters be given credit for service they are no longer receiving.
  • Me (25/01/2018, 08:39) Like (0) Dislike (0) Reply
    Thing to talk. Lmao
  • Interested (25/01/2018, 10:30) Like (4) Dislike (0) Reply
    I agree the process is tedious and the place is hot,no AC.I was a little testy with them recently,and i am apologetic.It is not the workers fault.Inthink they are doing their best.The buck stops at management.Where is the postmistress in all this ?
  • Goodness Gracious (25/01/2018, 10:54) Like (0) Dislike (2) Reply
    Look at the mail boxes by Scotia bank and them in hog city very shameful
  • l (25/01/2018, 12:09) Like (1) Dislike (0) Reply
    Last year I paid for 12 months and was only able to use the box for 8 months. They didn't say anything about a refund for the 4 months.
  • So (25/01/2018, 12:20) Like (2) Dislike (0) Reply
    But not all of the boxes are damaged, so why can't the mail for the undamaged boxes go into them? Of course that would decrease the lines and the aggravation for everyone? Or is that toooo simple? Why we have to make everything so complicated??
  • Interested (25/01/2018, 14:26) Like (3) Dislike (0) Reply
    They claim that all the vehicles were destroyed in the hurricane.I hope that some funds are allocated in the recovery plan to purchase vehicles for the PO.
    • @ interested (25/01/2018, 14:49) Like (2) Dislike (0) Reply
      well if someone could get kick backs, money will be allocated
  • Albion (25/01/2018, 14:58) Like (11) Dislike (0) Reply
    What drives me crazy is every time I ask: "how soon before you deliver to the mailboxes again?" And every time they say: "Me 'ain know." Who is in charge? What is the plan? It is now 5 months since the hurricane - why the mail cannot be delivered now?


Create a comment


Create a comment

Disclaimer: Virgin Islands News Online (VINO) welcomes your thoughts, feedback, views, bloggs and opinions. However, by posting a blogg you are agreeing to post comments or bloggs that are relevant to the topic, and that are not defamatory, liable, obscene, racist, abusive, sexist, anti-Semitic, threatening, hateful or an invasion of privacy. Violators may be excluded permanently from making contributions. Please view our declaimer above this article. We thank you in advance for complying with VINO's policy.


Weather


Follow Us On

Disclaimer: All comments posted on Virgin Islands News Online (VINO) are the sole views and opinions of the commentators and or bloggers and do not in anyway represent the views and opinions of the Board of Directors, Management and Staff of Virgin Islands News Online and its parent company.