CIBC FirstCaribbean bank staff look on as Ms. Hazel-Ann Ralph, Assistant Customer Service Manager and Mr. Fabian Devonish, Branch Manager announce bank client, Mr. Burnell Sampson as the winner of a “Lunch with the Branch Manager” in the Customer Appreciation Day draw. Photo: Provided

According to a press release from the Company, from the first customer in, to the last one out, clients were feted and fed as the regional bank toasted them on Client Appreciation Day marked across the banks 16-member regional footprint on June 13, 2019. The bank’s senior executives fanned out across the various business units from early to give an extra special welcome to those visiting the various locations to conduct transactions.

In the Road Town branch in Tortola, customers throughout the day were treated to light refreshments and gifts. Each was also invited to enter a draw for lunch with Mr. Fabian Devonish, the bank’s Branch Manager.

At the close of the day, Ms. Hazel-Ann Ralph, Assistant Customer Service Manager randomly picked a name from the bag of entries to announce Mr. Burnell Sampson as the winner of the draw.

The bank’s Chief Executive Officer, Colette Delaney in the Cayman Islands for the official opening of the bank’s newest location at Health City Mall, also took the opportunity to meet clients to thank them for their confidence in regional financial institution.

In earlier remarks, the CEO reminded staff the only reason the bank existed was because of our clients. “Imagine what would happen to CIBC FirstCaribbean if people stopped coming to us to make their financial dreams a reality! There’d be no reason for us to be here, would there? Every client is important to us and it is up to us to make them welcome. Each of us must never lose sight of the end point of all our efforts – the client,” she noted.

Executives and country heads across the region did a number of meet-and-greets with clients throughout the day and also took part in serving specially prepared refreshment to the steady streamof clients filing into the various banking halls.