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BVIHSA owed approx. $28M – newly installed CEO

- attempts made to implement payment plan system
Newly installed CEO of the BVIHSA Mrs Darlene Carty Baptiste revealed that the Authority was owed approximately $28m. Photo: VINO
A section of the audience at last evening's community meeting. Photo: VINO
A section of the audience at last evening's community meeting. Photo: VINO
EAST END/LONG LOOK, Tortola, VI – Newly installed Chief Executive Officer (CEO) of the BVI Health Services Authority (BVIHSA) Mrs Darlene A. Carty-Baptiste has disclosed that the Authority is owed approximately $28M in outstanding revenue since its inception, with much of this being due to unpaid account balances.

“One of the major issues again,” she said “we have a large number of accounts receivables that are on the street.”

While stating that there was currently an in-house collector in place, she explained that this number would be boosted with the addition of one other staff in the interim in hopes that the Authority could be more aggressive in retrieving the outstanding amounts.

“We do welcome persons to contact our financial office to make payment plans,” said Mrs Carty-Baptiste. “We’re not being unreasonable but we’re asking persons to make commitments to the Authority to address their outstanding obligations.”

The Authority hopes to base its collection model with islands within the eastern Caribbean in areas such as restrictions, limitations and legal recourse for those persons who have large outstanding obligations.

Mrs Carty-Baptiste met with members of the East End/Long Look community for the first time last evening November 1, 2012 as the Authority made a second attempt at an outreach in the area in the recent past.

Meanwhile, Chairman of the BVIHSA, Bishop John I. Cline, while disclosing the pending implementation of a new fee structure, among a host of other initiatives in store from the Authority, revealed there were discussions held at the board level to have a payment plan system implemented for persons that have defaulted in payment of their accounts.

He added, “it will come to a point, if people are not responsive to our effort, then we will have to resort to legal means.”

Chairman Cline earlier said “we can deliver healthcare, but we need your help in improving the system”. It was therefore important that those “who can pay, [should] pay, let us not try to get around the system,” he added.

He also disclosed the development of a “Friends of the BVI Health Services Authority Programme” for the cash strapped entity; describing this as a programme where gift givers and philanthropists and those who want to contribute something could do so. “We are asking that… you become a gift-giver,” he encouraged.

Mrs Carty-Baptiste earlier requested the community’s indulgence for the next three months as she tries to framework the organisation to address their concerns.

Residents were given an opportunity to voice their concerns and opinions of the services provided by the Health Services Authority and to discuss the plans that they intended to implement for the community.

This time around the event proved to be much better attended.

13 Responses to “BVIHSA owed approx. $28M – newly installed CEO ”

  • so so (02/11/2012, 08:27) Like (0) Dislike (0) Reply
    • long look me come from (02/11/2012, 20:18) Like (0) Dislike (0) Reply
      The CEOof the BVIHSA is an expat employee.. now now now so many B V Islanders out dey looking jobs locals could have filled this!!!
      • ccc (03/11/2012, 09:23) Like (0) Dislike (0) Reply
        This is one time i totally agreed with your post they never look out for dem own..that ronnie behind that again
  • farmer brown (02/11/2012, 08:42) Like (0) Dislike (0) Reply
    Are we living in Rhodesia or the British Virgin Islands?
  • high hope (02/11/2012, 08:52) Like (0) Dislike (0) Reply
    Oh Jeezus, is it even possible for them to collect 20% of that debt?
  • . (02/11/2012, 08:52) Like (0) Dislike (0) Reply
    cline going to let you do all the dirty work while he keep his friends and you get the enemies
  • yawyaw (02/11/2012, 09:35) Like (0) Dislike (0) Reply
    As someone who has been ill and spent time at Peebles Hospital, I must say I know what has caused this huge amount of uncollected funds on their books. I spent two stints in the hospital recently and have yet to receive an invoice. I gave them my PO Box number. I gave them my phone number. I gave them my home address. I even asked for a bill on at least two occasions. Now I have good insurance and maybe the insurance paid all of the bill or even the majority of it, but shouldn't they still send me an invoice saying what something? Accounts do not have a system where they send out bills. I thought that's why they have computers. I guess the computers are just to add up how much money they are owed, not to print bills. This is astounding in 2012. It is so bad that all expats gladly go down to Peebles if there toenails are hurting because they get free care and nobody sends them a $5.00 for bandaid. If our new health minister or our new Chairman of the Board looks into this and fixes it, a different picture will be painted. I even told a worker in the Accounts Department to send me a bill. I don't it yet, and I am one of those that would pay even if by two or three installments. Oh, as an aside, the Social Security Board is assisting them quite a bit by checking if women owe bills after having babies and paying them directly with some of the maternity funds.
  • in the news (02/11/2012, 18:41) Like (0) Dislike (0) Reply
    All societal problems that we face today in the hospital and with our seniors are the result of we have lost our way and time are tuff.
  • help me (02/11/2012, 20:10) Like (0) Dislike (0) Reply
    the hospital needs adequately staff
  • mad (03/11/2012, 17:49) Like (0) Dislike (0) Reply
    i done tell ayo this BVIHSA is nothing bout ah "runaway horse".

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