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1 year later: ‘Flow BVI’ more than 50% behind on rebuild schedule

-rolls out Christmas Campaign with boasts of attractive offerings
November 21st, 2018 | Tags: FLOW BVI Ravindra Maywahlall Fibre Optic Cable
Commercial Division Manager, Mr Ravindra Maywahlall, addressing reporters at the launch of their Christmas campaign. Photo: Team of Reporters
Mr Akeen Merry, the FLOW BVI Retail Store Manager, explaining one of its services up for the Christmas Promotion. Photo: Team of Reporters
Mr Akeen Merry, the FLOW BVI Retail Store Manager, explaining one of its services up for the Christmas Promotion. Photo: Team of Reporters
ROAD TOWN, Tortola, VI - Communications ‘giant,’ FLOW BVI, is not letting their slow pace of recovery hinder them from making their customers happy this Christmas, as they approach the 50 per cent mark of their infrastructural recovery, following the disasters of 2017 that wreaked havoc across Territory.

To date, FLOW has expended approximately $25M in their bid to have their infrastructure up, said Senior Commercial Division Manager, Mr Ravindra Maywahlall.

He was, yesterday November 20, 2018, addressing the launch of their Christmas Promotion campaign.

Describing the past year as a challenging one for the company, Mr Maywahlall said, “our infrastructure started from scratch; Customer numbers are not where they used to be; We have spent close to $25M, this year alone, rebuilding our infrastructure……we are not in a large populace, so from a revenue point of view and profitability, that's a challenge.”

Suffice to say, “we are happy to say that by December we would have built back roughly 50 percent of the infrastructure.”

Northern Coast of Tortola

Providing an update, Mr Maywahlall disclosed that on the northern coast of Tortola, there are pockets of connections in Cane Garden Bay, Zion’s Hill and in the Carrot Bay area.

“Those areas are connected now and we are currently building on Virgin Gorda, so anywhere between Nail Bay and the Valley should be able to connect to service within the next couple of weeks on Virgin Gorda.”

The installation of fibre optic cables is a major component of the company’s service offerings to customers he said.

“In majority of the areas, we have rebuilt fibre to the homes; So what that means is that we are bringing a fibre cable straight into the back of your router that will be providing that connection…(It) Simply means better performance on the network for you as a customer, no more buffering.”

Memorable Christmas

In the meantime, FLOW BVI has committed to doing their part to make Christmas 2018, a memorable one for customers and rolled an attractive season package which is about Xtra for the holidays.

According to the ‘communications giant’ their featured products include Christmas Bundle offer at $120, as they have revamped all their Combo plans.

“Get your landline, superfast broadband internet and Flow TV, AND as a Flow TV customer, you will also get Flow To Go which allows you to watch your favorite programmes on the go.”

For prepaid customers, he disclosed too, “we have a new set of Prepaid Combo Plans featuring free WhatsApp and 2X Data; and for our post-paid customers, share your big holiday moments with free on-net talk on evenings and weekends.”

Mr Maywahlall explained that Customers can get four gigabytes of data and 500 minutes for just $28. Those minutes, he said, can be used both locally and internationally.

“So it's definitely something our customers have been asking for…more data on these plans, we have done that and it's something we are very excited about.”

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