Wilbert A. Mason new GM of 7 Stars Resort Turks & Caicos
Mr Mason, with whom this news site has been in constant contact with since his departure, said that while he was not born in the Virgin Islands it's a place that he has gained a wealth of experience and has grown to love as home.
He confirmed his new appointment and said the resort now stands to benefit from his cumulative 24 years of experience in the area of hospitality.
In a release to this news site, the resort further cemented Mr Mason's appointment as they said "Mason, who will be responsible for providing direct oversight and management over resort operations across all departments, brings more than 24 years of hospitality experience to the position. Seven Stars Resort extends a warm welcome to Wilbert, as he brings his skills, vision and service-oriented philosophy to the property,” said Ken Patterson, CEO, Seven Stars Resort.
“To remain one of the Caribbean’s leading resorts, we must continue to make personalised service a priority while delivering a memorable experience to each and every guest, along with world-class amenities. We are elated to have such a highly-skilled, high-demand and renowned general manager now part of the Seven Stars team to enhance and uphold that mission,” the CEO added.
Prior to joining Seven Stars Resort, Mason served as the General Manager of Peter Island Resort and Spa, (British) Virgin Islands, where he oversaw all departments and property operations, including more than 190 employees. Prior to that, Mason held the position of Front of House Manager with the Regent Palms Hotel and Spa, Turks and Caicos; in addition to a top management position at the Sandy Lane Hotel, St James, Barbados.
In addition to Mason’s extensive resort experience, he has also held several leadership positions in the (British) Virgin Islands, including Vice President of Hospitality for the Chamber of Commerce and Hotel Association, BVI Tourist Board executive team member, and BVI Minimum Wage Board.
“With Seven Stars’ unmatched reputation and line-up of exciting offerings, I can’t think of a more ideal place or time for me to bring my experience and vision to the resort,” said Mason. “My goal is to inspire Seven Stars employees to provide guests with personalised service of the highest calibre. From pre-arrival arrangements to dinner reservations at the resort and around the island, I look forward to engaging with our guests and working alongside the staff to create truly unique guest experiences. As I always say, happy employees make happy guests.”
During his tenure in the VI, Mr Mason had reached out to several groups, sport teams, charity and otherwise organisations, fulfilling a civic responsibility he felt compelled to doing.
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