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VIslanders encouraged to participate in public service transformation survey

Residents of the Virgin Islands are encouraged to help shape the transformation of public service by participating in an online survey. Photo: Facebook
The Public Service Transformation Manager, Mrs Kishann Cupid Braithwaite, stated, “The programme builds on previous successes by aligning with ongoing national goals and setting new standards for accountability and performance.” Photo: VINO/File
The Public Service Transformation Manager, Mrs Kishann Cupid Braithwaite, stated, “The programme builds on previous successes by aligning with ongoing national goals and setting new standards for accountability and performance.” Photo: VINO/File
ROAD TOWN, Tortola, VI – Residents of the Virgin Islands are encouraged to help shape the transformation of public service by participating in an online survey. This survey is part of the Public Service Transformation Programme, which aims to inform ongoing improvements in government operations and public administration.

In 2025, the Office of the Deputy Governor launched a new strategic Public Service Transformation Programme, aligning transformation efforts with broader national plans and establishing formal guidelines for enhancing the Public Service.

The Public Service Transformation Manager, Mrs Kishann Cupid Braithwaite, stated, “The programme builds on previous successes by aligning with ongoing national goals and setting new standards for accountability and performance."

According to a Facebook post about the programme, the focus is on strengthening service standards and supporting public officers in meeting the public’s expectations, ultimately delivering more effective services to the people of the Virgin Islands. 

Public feedback vital

Mrs Cupid Braithwaite emphasised the importance of public participation by stating, “The primary objective of the Public Service is to provide efficient, high-quality service to the people of the Virgin Islands. Public feedback is vital to guiding the continued development and improvement of the Public Service while helping to safeguard the quality and integrity of the public sector.”

The post also noted that all survey responses will remain confidential, and the public is encouraged to complete the survey by August 17, 2026, using the following link: https://www.surveymonkey.com/r/7K9Y7JH. 

7 Responses to “VIslanders encouraged to participate in public service transformation survey”

  • Xxx (07/07/2026, 13:36) Like (8) Dislike (1) Reply
    Nothing coming out of that
  • again? (07/07/2026, 15:16) Like (10) Dislike (1) Reply
    How many times must we complete this survey and virtually nothing is done? People complain endlessly about the situation at Traffic. What are you doing about it? Please stop wasting our time. If you want feedback, go on social media, you have feedback there for days.
  • Survey this (07/07/2026, 16:01) Like (6) Dislike (0) Reply
    Question???? When ars they paying the rest of the outstanding increments? Question for answer....Survey is busy work because nothing changes.
  • One Change must happen (07/07/2026, 17:11) Like (36) Dislike (2) Reply
    They need to be at their desk for 830. Not on the Road blocking up traffic, Can't be schedule for 830, arrive at 9, go for lunch 12 get back at 130...This been going on for much too long...How can it stop? . Gov employees doing maximum 28 hrs a week with all the benefits, While the private sector doing minimum 40hrs a week with little benefits. No wonder everyone wants a government job .Show up any time, take one n half hr lunch, leave once the clock pass four ..All benefits in tact ...Such a beautiful job to gave, No supervision.
    • one sided (08/07/2026, 05:20) Like (1) Dislike (0) Reply
      People.see when they arrive but not when they leave. I guess when they do leave does not matter
  • strupees!! (07/07/2026, 18:51) Like (4) Dislike (0) Reply
    immigration response time in some cases is ridiculous you literally have to whole your breath fight call make noise complain in order to receive response on certain things it is ridiculous!! how difficult can simple services be. all these automatic reply should read we will get back to you some day when we feel like. Gosh Damn it!
  • BuzzBvi (08/07/2026, 02:59) Like (0) Dislike (1) Reply
    Check out times of staff and students at the college.

    Should maybe get most efficient education, I guess, as people getting qualifications with 20% of the classroom time as any other place.


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