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VI Gov't to take legal action against persons with illegal water connection

- urges residents to take advantage of grace period to regularise their water connection
The Ministry of Communications and Works stated in a press release dated September 4, 2025, that it is aware that many residents have unauthorised connections and would request that these persons visit the Water and Sewerage Department to regularise their accounts. Photo: Internet Source
Irregularities in water consumption and billing in the Virgin Islands will be addressed as the government of the Virgin Islands announced that it will take firm action to resolve these issues. Photo: Government of the Virgin Islands
Irregularities in water consumption and billing in the Virgin Islands will be addressed as the government of the Virgin Islands announced that it will take firm action to resolve these issues. Photo: Government of the Virgin Islands
Road Town, Tortola, VI – Irregularities in water consumption and billing in the Virgin Islands will be addressed, as the Government of the Virgin Islands has announced that it will take firm action to resolve these issues.

The government has declared water a national priority, recognising its vital role in sustaining communities, supporting the economy, and ensuring a secure future for generations to come.

The Ministry of Communications and Works stated in a press release dated September 4, 2025, that it is aware that many residents have unauthorised connections and would request that these persons visit the Water and Sewerage Department to regularise their accounts.

Grace period

The Ministry further warned that such practices are unlawful, unsustainable, and place an unfair burden on law-abiding citizens; hence, persons involved in this illegal act should use this opportunity to come forward and correct their accounts without penalty.

The government stated that it will take legal action and enforce compliance without further notice if persons don’t come in within the grace period of 30 days.

The Government issued a plea to all citizens to act responsibly, protect this precious resource, and ensure that water is managed sustainably for the benefit of all.

27 Responses to “VI Gov't to take legal action against persons with illegal water connection”

  • The Usurper (05/09/2025, 08:35) Like (6) Dislike (4) Reply
    Good job
  • Kollos (05/09/2025, 09:16) Like (8) Dislike (1) Reply
    ???????? it is about time something like this happened
  • hmm (05/09/2025, 10:02) Like (29) Dislike (8) Reply
    You all full of sh.t first off you all connected persons years ago and said you didnt have meters now you all coming on here talking about taking actions. Why didnt you all say the department have meters now and persons need to be connected or else. The system just want to victimize and make life hard for everyone.
    • Really (05/09/2025, 13:16) Like (6) Dislike (0) Reply
      Just an excuse to cover up the real matter. And that is for a tiny Island this water company is less in keeping continuous water supply. Customers playing peekaboo with the water. Some times weeks at times a whole month passing no government water supply.
  • Umm (05/09/2025, 10:09) Like (30) Dislike (1) Reply
    Tell the employees of WSD to stop giving them
    Friends and family free water!
  • Welsah (05/09/2025, 10:21) Like (32) Dislike (1) Reply
    What about the monthly meter charges yall charging people that ain't getting water?
  • WEW (05/09/2025, 10:41) Like (10) Dislike (1) Reply
    Right after they warned us not to drink it because of sargassum contamination !
  • resident (05/09/2025, 10:50) Like (7) Dislike (1) Reply
    next do power and those who have huge bills oweing
  • Herbs Powa (05/09/2025, 10:59) Like (13) Dislike (4) Reply
    Soon they will charge for oxygen. That's why I'm not voting again.
  • DISTRICT 6 (05/09/2025, 12:26) Like (3) Dislike (0) Reply
    What about the bogus water bills exceeding 5 thousand that I have been trying to clear up for over 2 years now and they just sitting doing nothing about it. Before I re-let one of my apt in 2022, I cleared the previous bills in the amt of 2 hundred and something. The meters changed after that time and now I have bills on that acct dating back to 2017/18. For 2 years I have been going back and forth. All they had to do was bill me for the period going forward from that receipt date which I have provided to them on numerous occasions. If I drop down from stress over this bill, Govt will have to bury me. I have sent letters to the Dept and to the Ministry, even to my district Rep, to no avail.
  • Really (05/09/2025, 12:47) Like (1) Dislike (4) Reply
    All by design. The smart question is why are we paying for water when it's all around us. People dumb,just reading these comments proves why the wicked people run the 85% idiots on this earth. Do your homework and find out what I mean because I get censored
    • really is not so smart (05/09/2025, 19:29) Like (5) Dislike (1) Reply
      water all around us? yes, but it is salt water! it has be be processed then delivered to the homes. Thats not free . think before you speak.
  • good (05/09/2025, 13:11) Like (9) Dislike (0) Reply
    But what about all them pipes that keeps bursting and wasting of water constantly
  • d2 (05/09/2025, 13:30) Like (7) Dislike (0) Reply
    Can the people sue the government for not providing water in the community?
  • B.S. (05/09/2025, 13:46) Like (12) Dislike (0) Reply
    So you all want people to die. If people can'not get water the legal way because water always off.. You want them to die...We need to bring legal actions against the government for failing to provide a basic and necessary need...Government is total failure and all of them need to resign...Kye and Vincent 2 worse..Non Peoductivity, nothing under their port folio is a success..
  • bay man (05/09/2025, 13:50) Like (8) Dislike (1) Reply
    Isn’t illegal to take water from the sea purified it to make money off of it. Who gave you the government the authority to do such
  • jokes (05/09/2025, 14:07) Like (10) Dislike (0) Reply
    Who do we bring charges against when our water bill is paid every month promptly and we still can't flush a toilet or wash our hands. Our cleaner has taken to filling bottles from the trickle that runs when it runs so she can clean the bathrooms and kitchen. This in a business place in Road Town. Here we are in 2025, in a place where people will be offended if you refer to it as third world and you have to fill plastic bottles to flush the toilet. As a child we had a saying "in this world of sun and fun we don't flush for number 1". We back to that. As the young people say Tola ain a real place.
  • resident (05/09/2025, 15:37) Like (10) Dislike (1) Reply
    Up to now there are no pipes in my area and I have to buy water from the water trucks to fill my cisterns so my tenants can get running water all day. I pay my taxes too but then others around me have illegal connections done by people working right in WSD!
    Is this fair???
  • Fed yup (05/09/2025, 18:13) Like (10) Dislike (0) Reply
    They often, estimate people bills have you noticed ,your bills come in a pattern? Even when government water , is not being use the meter rental bills are still being estimated into bills?
    the customer service is bad, when buying water by truck it is not an consistency.
    Electricity do not estimate our bills so why is water a d sewage doing that?
  • Stolen Deposit (05/09/2025, 19:13) Like (7) Dislike (0) Reply
    I closed my account and years ago and still can’t get my deposit back. It appears that someone in the department stole my deposit but I was the one penalized. There are lots of issues in that department that need to be addressed.
  • Elite 4 (05/09/2025, 19:41) Like (0) Dislike (0) Reply
    If iz them family or friends not them lol

    Why them take so long to do this?I'm sure if it was an expat them was deported long time so it got be friends and family involved or close circle
  • Stealth (05/09/2025, 20:27) Like (3) Dislike (0) Reply
    This problem has been going on for ages and struct, no-nonsense action should have been taken long time ago..The pay for many acre-feet of water to be produced but can only account for a small percentage of it. Snail-like response to leaks, leaks, arrears, etc., contribute to the unaccounted for losses. The following actions are needed to prevent and properly account for the losses:
    1. Improve response to leaks;
    2. Prosecute thefts;
    3. Improve lines and other appurtenances, etc., maintenance and repairs.

    Stop the lackness, lessness.
  • hmm (05/09/2025, 23:47) Like (2) Dislike (0) Reply
    What about the honest people who talk overcharge and double charges and if you lose your receipt will have customer paying y’all twice
  • free (06/09/2025, 06:58) Like (1) Dislike (1) Reply
    God gave water, air, food off the trees are free. Why you feel you can charge for these things? F off
  • Lee (06/09/2025, 14:20) Like (2) Dislike (0) Reply

    What about the employees?
    Will the Minister for Communication & Works please tell the people what action he will take against Water & Sewerage employees who owing water bills for thousands of dollars and not paying. Will he be recommending HR Dept. to make deductions from their salaries on a monthly basis
  • Watet Joke (07/09/2025, 16:15) Like (1) Dislike (0) Reply
    How you going to steal something that barely exists. At this point we need to prosecute government fot the air it pushes through the pipes and charge us for it....We also need to charge them for the many broken toilets.


    The government need to get there act together ...I am sick of the water issues...they have some nerve talking about prosecuting people.


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