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UPDATE: Digicel restores fibre service in Paraquita Bay

Telecommunications provider Digicel in a statement today, July 20, 2024, has informed its customers in the Paraquita Bay area that a damaged cable has since been repaired and all services have been restored to normal. Photo: Internet Source
Customers who subscribe to Digicel’s internet and television services via fibre in the Paraquita Bay area are currently experiencing a disruption in their service as a result of a damaged cable today Saturday, July 20, 2024. Photo: Facebook
Customers who subscribe to Digicel’s internet and television services via fibre in the Paraquita Bay area are currently experiencing a disruption in their service as a result of a damaged cable today Saturday, July 20, 2024. Photo: Facebook
PARAQUITA BAY, Tortola, VI – Telecommunications provider Digicel in a statement today, July 20, 2024, has informed its customers in the Paraquita Bay area that a damaged cable has since been repaired and all services have been restored to normal.

This company in a statement from the VI office earlier today had said that the damage to the cable affected customers on its Digicel+/FTTH service in the area. 

Digicel has since apologized for the inconvenience caused. 

See previous story published today, June 20, 2024

Cable damage cuts Digicel fibre service for customers in Paraquita Bay 

PARAQUITA BAY, Tortola, VI – Customers who subscribe to Digicel’s internet and television services via fibre in the Paraquita Bay area are currently experiencing a disruption in their service as a result of a damaged cable today Saturday, July 20, 2024. 

The Telecommunications provider in a statement has since advised its customers in the area that the cable break will affect Digicel+/FTTH users however, technicians are on site and are working to resolve the issue as soon as possible.

“We apologise for the inconvenience to your service. You are important to us, and we will always work our hardest to provide you with the best service,” Digicel added.

The company also thanked customers for their patience and understanding.

4 Responses to “UPDATE: Digicel restores fibre service in Paraquita Bay”

  • ... (20/07/2024, 14:50) Like (4) Dislike (0) Reply
    We need better rates
  • Xxx (20/07/2024, 16:44) Like (2) Dislike (0) Reply
    happy to see they got it fixed within one day
  • The best provider (20/07/2024, 17:07) Like (4) Dislike (5) Reply
    Digicel is the best provider on the island!
  • VG (21/07/2024, 04:12) Like (1) Dislike (0) Reply
    Just on Thursday, someone had also struck and damaged one of Digicel's cables in Spanish Town VG and had their customers in North Soud without service for the better part of the day: I must say that their technicians were on the scene all day working and got it back up. Just makes me wonder.. but guess what, we are not switching, try all you want.


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