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Technical issues cause delays in work permit application process

The Department of Labour and Workforce Development has reported a serious service interruption that is affecting the application process for work permits. Photo:Facebook
In an official announcement made on Tuesday, January 6, 2026, the department explained that ongoing technical difficulties are disrupting the timely delivery of important emails related to the work permit application process. Photo: Facebook
In an official announcement made on Tuesday, January 6, 2026, the department explained that ongoing technical difficulties are disrupting the timely delivery of important emails related to the work permit application process. Photo: Facebook
ROAD TOWN, Tortola, VI-The Department of Labour and Workforce Development has reported a serious service interruption that is affecting the application process for work permits.

In an advisory issued on Tuesday, January 6, 2026, the department explained that ongoing technical difficulties are disrupting the timely delivery of important emails related to the work permit application process.

'Actively working to restore'

This includes essential communications such as application notifications, confirmation receipts, and other vital correspondence that applicants rely on to track the progress of their submissions. 

The department acknowledges that it is aware of the issue and is actively working to restore the service as quickly as possible.

10 Responses to “Technical issues cause delays in work permit application process”

  • … (07/01/2026, 08:22) Like (6) Dislike (0) Reply
    Always some excuses!!!
  • HMMM (07/01/2026, 09:03) Like (5) Dislike (0) Reply
    then when you time up not even $50 a whole $100 then one week late you have to go and pay abother $50, those who put these fees in place will pay dearly one day... Karma is real
  • tola (07/01/2026, 09:17) Like (0) Dislike (0) Reply
    Smh
  • BuzzBvi (07/01/2026, 09:43) Like (1) Dislike (0) Reply
    It may speed things up. It can't get any slower.
  • The Commenter (07/01/2026, 10:01) Like (1) Dislike (0) Reply
    Look like somebody was pushing their hand under the table and plug out the server.
    • Wow. (07/01/2026, 17:34) Like (1) Dislike (0) Reply
      All gov systems were down from last week, you could not get your vehicles licenced, and no one has said anything to John Public.
  • jinx (07/01/2026, 10:07) Like (6) Dislike (0) Reply
    The technical issue is the staff and processes. These departments exist to frustrate people. The senior officers are more interested in reminding you that they are in charge than actually getting their work done. You cannot have people in these positions that have no clue about how businesses work. Businesses are waiting 3 and 4 months to bring specialized staff for no good reason and it's especially worst for seasonal businesses. Imagine being a hospitality business waiting on permits for specially trained staff since October and you are now in January. The main part of the busy season ends in April. The BVI has so much potential but the technocrats who never ran a candy shop in their life are the ones causing the trouble. To those who think getting rid of 'ALL 13' is the answer, THINK AGAIN! The 13 have changed time and time again but the attitudes and failed processes continue.
    • Common Sense (07/01/2026, 17:31) Like (0) Dislike (0) Reply
      This and many other reason are why we have no serious investment in the territory, and, never will.
  • BUSY BEE (07/01/2026, 10:39) Like (1) Dislike (0) Reply
    Because the usual blistering pace Labour maintains wasn't enough to rival a fine French racing snail?
  • Time tough (07/01/2026, 10:55) Like (0) Dislike (0) Reply
    I’m sitting in Labour Dept now.

    “System down” they say. We all wait for 15 minutes…

    “Ok let’s go!” System is up…


    Can they find the documents? Of course not. Why would they be all put in the same place or file in order?

    They have gone to an other room to look now.

    What year are we in again? SMH


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