Got TIPS or BREAKING NEWS? Please call 1-284-442-8000 direct/can also WhatsApp same number or Email ALL news to:newsvino@outlook.com;                               ads call 1-284-440-6666

interCaribbean flight cancellation sparks altercation & armed police intervention

-police said arrests will be made
According to information reaching Virgin Islands News Online is that an incident between passengers and officials of intercaribbean airways spiraled at the the Terrance B. Lettsome International Airport this morning as passengers become irate over the cancelation of a flight which was destined for Santo Domingo. Photo:VINO/Source
The interCaribbean Airways flight JY410 from Tortola (EIS) to Santo Domingo (SDQ) which was scheduled to depart from today, December 22, 2025 around 11:35 AM AST and set to arrive in santo domingo at 1:05 PM AST was cancelled. Photo:VINO/source
The interCaribbean Airways flight JY410 from Tortola (EIS) to Santo Domingo (SDQ) which was scheduled to depart from today, December 22, 2025 around 11:35 AM AST and set to arrive in santo domingo at 1:05 PM AST was cancelled. Photo:VINO/source
TRELLIS BAY, Beef Island, VI- Information reaching our newsroom is that an incident between passengers and officials of interCaribbean Airways spiralled at the Terrance B. Lettsome International Airport this morning, December 22, 2025, as passengers became irate over the cancellation of a flight which was destined for Santo Domingo.

The interCaribbean Airways flight JY410 from Tortola (EIS) to Santo Domingo (SDQ), which was scheduled to depart from around 11:35 AM AST and set to arrive in Santo Domingo at 1:05 PM AST, was cancelled. 

Based on information provided to our newsdesk, armed police were reportedly at the airport; however, the irate passengers insisted that they were not leaving and continued to demand that interCaribbean find another flight to get them to their destination.

Police to make arrests 

According to an anonymous source, police have indicated that they will make arrests.

Attempts were made to contact the Managing Director of the BVI Airports Authority (BVIAA), Mr Kurt A.G. Menal, as well as officials from intercaribbean Airways, but this has proven to be futile.

The Royal Virgin Islands Police Force (RVIPF) was also contacted, and its media liaison, Akia L. Thomas, said she would enquire and get back to us. 

Virgin Islands News Online will continue following up on this matter and will bring any updates when they become available. 

40 Responses to “interCaribbean flight cancellation sparks altercation & armed police intervention”

  • Real (22/12/2025, 13:49) Like (41) Dislike (0) Reply
    FIND ANOTHER FLIGHT YOU CANT CANCEL JUST LIKE THAT WITHOUT REFUND NOTHING YALL TRIPPING LATELY .
    • Bleach (22/12/2025, 17:43) Like (6) Dislike (0) Reply
      Yall gonna make me lose my mind up in here up in here
    • @Real (23/12/2025, 11:29) Like (2) Dislike (0) Reply
      InterCaribbean does not refund. 4+ years and accounting and still cannot get my refund back. Is there a legal process to follow to take them to court?
  • live (22/12/2025, 13:58) Like (6) Dislike (27) Reply
    Its the season. No need to fuss and cuss. The planes are working overtime
    • Live, you talking BS. (22/12/2025, 16:14) Like (7) Dislike (1) Reply
      Their plane working overtime has nothing to do with a paid customer.. That the airline and airport authority issue...Ground them if they working over time...
  • If anybody need arresting (22/12/2025, 14:11) Like (26) Dislike (8) Reply
    Arrest the airline staff
    • mmmm (22/12/2025, 15:33) Like (7) Dislike (0) Reply
      Does the staff own the airline?? You think it's the BVI staff that makes the decisions? Don't be silly if anything blame the CEO and Owner of InterCarib
    • If any body need arrest. Agreed. (23/12/2025, 04:21) Like (4) Dislike (1) Reply
      Not only arrest the airline staff but charge the airline management for breach of contract, then sue Airline management for pain, suffering inconvenience and embarrassment, their cancellation caused..
  • Lock um up then deport um (22/12/2025, 14:12) Like (10) Dislike (49) Reply
    Setta unruly Spaniards
  • mulato (22/12/2025, 14:50) Like (37) Dislike (0) Reply
    Bullcrap, they know they are short of staff and at the same time are trying to expand opening new destinations, why police have to arrest people, you need to make the airline accountable for that mess, they need to be fine, the goverment is there to protect the people not the airline
  • Wellsah (22/12/2025, 15:13) Like (27) Dislike (0) Reply
    vex me up i got my girl got a bbl operation for christmas and almost missed the flight
  • Micky Dee (22/12/2025, 15:16) Like (8) Dislike (1) Reply
    Oh what a joyous time filled with meriment and love for one another
  • I will never ever (22/12/2025, 15:30) Like (16) Dislike (0) Reply
    fly with them. They cancel all the time. Ive seen people cry long tears because of this. They make them miss their connecting flights to their destinations.
  • one eye rooster (22/12/2025, 15:58) Like (10) Dislike (0) Reply
    AND THEM OUT THERE BOLD FACE BUT TEN YEARS IN THE BVI SHOULD BE ASHAMED OF THEM SELF LIAT STEP MOTHER
  • Real Mcoy (22/12/2025, 16:09) Like (14) Dislike (2) Reply
    Intercaribbean is full of crap. They are so unprofessional. People who are going to Santo Domingo must get upset because remember if you are going to Santo Domingo for a funeral and you don't get there, the day before, you will miss that funeral because the body only stays on the morgue for one or just maybe two days before they buried the person.
    • At Real Mcoy (22/12/2025, 18:40) Like (0) Dislike (13) Reply
      That's ayu problem. Why book a flight for a next day fuberal? Why not book it a week in advance?
      • @Real Mcoy. Only in the Caribbean. (23/12/2025, 04:27) Like (3) Dislike (1) Reply
        Airline will never try that in Puerto Rico. They will cancel caribbean flights just to make sure they get to Puerto Rico. Caribbean leaders are weak and make these airlines feel indispensable rather than accountable
        .
      • @@Real Mcoy (23/12/2025, 14:29) Like (2) Dislike (0) Reply
        Work with us here. If burials take place within one or, at most, two days after death, exactly how would a person book a flight for a funeral a week in advance? SMH. Read to comprehend, not just to give a "smart" response.
  • lord o. (22/12/2025, 16:11) Like (19) Dislike (0) Reply
    These Airlines are joke. No consideration for customers and their plans. People book a flight to get tp an important appointment then they just cancel like its nothing....we customees have rights and sometime we have to fight for it...The Airline is at fault. If they had to compensate each customer for late and cancellations in the thousands this won't happen..
  • The real LIAT (22/12/2025, 16:22) Like (11) Dislike (3) Reply
    Take it or leave it. Since the real LIAT went bankrupt, catching a flight in the carribean has become a nightmare.
    None of the Island Government supported them when they had their trouble
    I will prefer to Leave The Island Anytime than not leaving at all.
    It is tme the powers that be hold intercaribbean accountable.
    • @The Real Liat agreed 100%. (23/12/2025, 04:33) Like (3) Dislike (1) Reply
      The real Liat was bad, all these new Airlines together can't walk in the Real Liat shoe. That's how worse they are. Look how Winair ripping off Customers $40.00.US for one checking piece B.S and our Govt stay silent. A passenger is entitle to one checking piece. Set a thieves.
  • What BVI means? (22/12/2025, 16:24) Like (20) Dislike (1) Reply
    It is disgraceful that the BVI is it one of the few countries in the world that allows companies to disregard passengers without taking any action.
    And before any malicious comments arise, I am referring to people, regardless of whether they are locals or not (I am a senior local and I travel a lot).
  • Uba bachata (22/12/2025, 16:56) Like (7) Dislike (13) Reply
    Since so much Spanish people wants to go home, hire a empty cruise ship
  • Me (22/12/2025, 17:00) Like (9) Dislike (0) Reply
    This airline again.....people aint fed up now of the numerous cancellations????
  • air bvi (22/12/2025, 17:39) Like (9) Dislike (0) Reply
    Bring back Air BVI

    DC-3
    Islander
    Avro
  • thank god (22/12/2025, 18:36) Like (6) Dislike (1) Reply
    Thank God Intercaribbean will soon pull out of the BVI for good.
  • 2024 (22/12/2025, 20:48) Like (12) Dislike (0) Reply
    only BVI people cant do what they want
    the banks do as they want
    the airlines do as they want
    nothing is being done to correct it

    looks like the drump began smoking again
  • Prophet (22/12/2025, 22:39) Like (8) Dislike (1) Reply
    This the worse airline ever, they have no mercy for passengers, they did as they like, cancel flight and always late, u can't be late for their flight under an hour, they need to be banned, but it's politics keeping them in the BVI, if the airport was extended there would be more flights in an out, it's sufferation always to get out and in on that airline.
  • Inter Caribbean (22/12/2025, 23:17) Like (6) Dislike (0) Reply
    3 flights cancelled in a row, no rebooking , no apology, a small refund that can only be applied to a new InterCaribbean flight will never be used as aint ever flying with them again. Paying twice the price for Cape Air. No pity for the ground staff who said they could do nothing about a whole set of expensive transfers on then when we paid quadruple for an private charter alternative said oh hey we've updated your onward flights for you. Thanks but no thanks, BVI Airport needs rules for cancellation including being informative and rebooking rather than refunds
  • Set a tiefs (22/12/2025, 23:19) Like (16) Dislike (0) Reply
    So if ah pay for something and they refuse to give it to me thats theft. But the police came for the passengers?
    • Finally. This Arrest is the Solution (23/12/2025, 05:05) Like (6) Dislike (0) Reply
      He should have never being arrested. But this arrest is a blessing a sacrifice, a solution to all the bad treatment customers being getting, he is going to get him self a good Lawyer, the Lawyer from Guyana, don't know hia name, finally the Airline will have to answer in court,..Bro who got arrested if you don't have the money for a Lawyer start a public Lawyer defense fun. You got $200.00 from me..Time these airlines be held accountable..
  • jan jan (22/12/2025, 23:19) Like (6) Dislike (2) Reply
    The government needs to look into this airline. They are disrupting customers plans and schedules with no remorse. Not only was the flight cancelled in Tortola, but in San Juan also. This airline needs to be out of service.
    • Lets Get Real & Honest. (23/12/2025, 04:52) Like (4) Dislike (0) Reply
      Isn't these failure a reflection of a failing Govt and Airport Authority, these are the people with the Authority over the airlines, these are the people have them doing what they want, have them thinking they are so important and indispensable. Imagine I book a Christmas day flight to St. Kitts on Sunshine Airways and I am scared they going to cancel, every week they emailing me "Flight change new Update". I fed up, I email them back, and tell them, "they are not a serious airline..Send me back my money". Only the Media can help customers fight these greedy and inconsiderate people...They are a lot of unhappy customers .
      • peewee (23/12/2025, 11:32) Like (1) Dislike (0) Reply
        Sunrise did the same to me. But they never answered emails, calls or whatsapp. I had to get my money back from PayPal
    • Loon (23/12/2025, 07:22) Like (4) Dislike (0) Reply
      and cancelled from VC Bird to Tortola
  • Maria Louisa Varlack (23/12/2025, 11:23) Like (0) Dislike (0) Reply
    These incidents never took place over 60 years ago.
    • @ Maria Louisa Varlack (23/12/2025, 15:00) Like (0) Dislike (0) Reply
      Ovet 60 years ago? You really need to get yourself checked out or better yet, talk to Jesus.
  • imagine (23/12/2025, 14:31) Like (0) Dislike (0) Reply
    And this is the same airline that we expect to rescue us in the new year by expanding the number of routes/flights!


Create a comment


Submit comment

Create a comment

Submit comment
Disclaimer: Virgin Islands News Online (VINO) welcomes your thoughts, feedback, views, bloggs and opinions. However, by posting a blogg you are agreeing to post comments or bloggs that are relevant to the topic, and that are not defamatory, liable, obscene, racist, abusive, sexist, anti-Semitic, threatening, hateful or an invasion of privacy. Violators may be excluded permanently from making contributions. Please view our declaimer above this article. We thank you in advance for complying with VINO's policy.

Follow Us On

Disclaimer: All comments posted on Virgin Islands News Online (VINO) are the sole views and opinions of the commentators and or bloggers and do not in anyway represent the views and opinions of the Board of Directors, Management and Staff of Virgin Islands News Online and its parent company.