Infrasturctural challenges continue service disruptions @ VG Clinic
The British Virgin Islands Health Services Authority (BVIHSA) revealed this in a bulletin on October 17, 2025.
It indicated that rehabilitation efforts are actively underway to resolve these issues and restore full operations at the facility as soon as possible.
Adjustments to services
During this period, adjustments have been made to ensure continued access to health care services.
Effective Friday, October 17, 2025, until further notice - Allied Health Services and Wound Care have been temporarily relocated to the North Sound Clinic. Hours: 9:00 a.m. to 2:00 p.m., Monday to Friday (by appointment only) Appointments: (284) 440-1661 or (284) 852-7700
To maintain uninterrupted care on Virgin Gorda, the BVIHSA will be deploying a field hospital on the grounds of the Nurse Iris O’Neal Medical Centre to continue providing urgent care services. The field hospital is a temporary structure that will support ongoing clinical operations while necessary repairs are completed.
The BVIHSA takes this opportunity to thank the Virgin Gorda community for their patience and understanding as we work diligently to address the infrastructural challenges and ensure the safe and efficient restoration of services.
Important reminders for residents
Residents of Virgin Gorda have been reminded that Urgent Care continues to provide immediate medical attention for illnesses and injuries that are not life-threatening but require prompt treatment, typically within 24 hours. Common examples include fevers, sprains, minor cuts, flu symptoms, and infections.
In the event of a major or life-threatening emergency, such as chest pain, severe bleeding, or difficulty breathing, patients should immediately call the Ambulance Service at (284) 340-2045.
“The BVIHSA’s Medical Team will provide rapid response, onsite assessment, and stabilisation at the Nurse Iris O’Neal Medical Centre, prior to transfer to the Dr D. Orlando Smith Hospital on Tortola, if further critical care is required,” the bulletin added.
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12 Responses to “Infrasturctural challenges continue service disruptions @ VG Clinic”
Under the BVIHSA Act, the Board of Directors is entrusted with the strategic management and oversight of the Authority. The Chief Executive Officer (CEO) and other Directors are appointed to execute these responsibilities in accordance with the Act and to ensure effective delivery of healthcare services throughout the Territory.
Responsibilities under the BVIHSA Act include:
• Board of Directors: Responsible for policy direction, strategic oversight, and ensuring sound governance and management of all health facilities under the Authority.
• Chief Executive Officer (CEO): Responsible for the overall administration and day-to-day management of the Authority, including ensuring that resources are efficiently and effectively used, and that infrastructure and service standards are maintained.
• Director of Community Health Services: Charged with oversight of community health programmes, clinics, and medical outreach across the Territory, including ensuring continuity of primary care and responsiveness to public health needs.
• Director of Infrastructure (or Facilities Management): Has direct responsibility for the maintenance, repair, and upkeep of all BVIHSA facilities and equipment. This includes ensuring regular inspections, preventive maintenance, and timely infrastructural assessments are conducted to avert crises like the one now affecting the Virgin Gorda facility.
Given these clearly defined roles, legitimate questions arise:
• Was there any prior infrastructural report or internal assessment that identified the deteriorating condition of the facility or its equipment?
• Were preventive maintenance and repair schedules established and followed as part of a facility management plan?
• Has the Board approved and implemented a sufficient budget allocation for maintenance and infrastructural resilience within the Authority’s annual financial planning?
The community should not be left without essential medical services due to avoidable neglect or poor management. It is inappropriate and unproductive to continuously place blame on the Minister when the statutory body charged with operational control, staffed with senior managers and technical directors, is being compensated to manage these very responsibilities.