The Housekeeper Performs routine duties in cleaning and servicing of guest rooms baths and public areas under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also be able to address guest requests and problems.

Required Knowledge, Skills, and Abilities:

• High school diploma or GED equivalent.
• Demonstrate excellent verbal and non- verbal communication skills.
• Have a minimum of 1 year of experience in a housekeeping position.
• Ability to communicate effectively with the public and other employees.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.
• Be thorough and pay attention to detail
• Be flexible and open to change
• Be honest and trustworthy whilst always holding the guest’s discretion in the highest regards.
• Enjoy working with people and possess a friendly and outgoing personality.

Physical Requirement:

• Frequent walking with some standing at times.
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bimanual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Duties:

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Ensures that guest preferences are met all the time.
• Deliver and retrieve items on loan to guests e.g., iron and ironing boards.
• Ensure security of guest rooms and privacy of guests.
• Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning etc.) as required.
• Cleans guest bathroom/bedroom/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Reports maintenance issues to HK Supervisor.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him/ her.
• Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.
• Any other duties assigned by the manager or supervisor.

Please apply here:  https://lms.gov.vg/

Should you require any additional information you may contact us at 284-394-3440, 284-346-7075 or 284-346-8411.