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Expert recommends certificate programme for BVITB staff

Ms Siobhan O'Leary (left) during the training session with the staff of the Product Department of the British Virgin Islands Tourist Board (BVITB). Photo: VINO
Deputy Director of the BVITB, Ms Malcia Smith-Hamilton. Photo: VINO
Deputy Director of the BVITB, Ms Malcia Smith-Hamilton. Photo: VINO
ROAD TOWN, Tortola, VI - Following an intense training of trainers workshop held recently for a small group of employees attached to the British Virgin Islands Tourist Board (BVITB), the trainer Ms Siobhan O'Leary has recommended that they be certified.

The training was not a certificate programme, however, because of the competence exhibited during the training of trainers workshop, Ms O'Leary said she is highly recommending that the Director and other senior responsible authorities seriously consider the staff for certification as trainers.

"I can't remember the last time I worked with a group of people that was so committed to a project and so completely intelligent and passionate about something. They are extremely motivating to work with," said Ms O'Leary.

She told Virgin Islands News Online that since she has worked with countless groups, entities and companies training in various areas, the BVITB team has been above normal in terms of the commitment and knowledge. "They have the vision better than anybody and they are driving it upwards and outwards at the same time and they are given the latitude to do that."

According to Ms O'Leary, they have had discussions on the ground as to how to make certain certification for layers of the programme as she feels it will go a long way. "I feel that could even be marketed to other tourist industry councils. I think it’s an amazing pilot all around that could be marketed as they are trendsetters," said Ms O'Leary. "For sure this should be a certification programme."

At the time of making the recommendation, Ms O'Leary was the facilitator of a one-day training of trainers workshop for staff of the BVITB.

Deputy Director of the BVITB, Ms Malcia Smith-Hamilton said the workshop was an exercise to strengthen the internal arms of the department as part of the “We are one BVI Campaign”.  She said the BVITB thought it necessary for staff to be equipped with the knowledge of how to effectively work with industry partners and government agencies to get the message across. "We want to go into to the various establishments and meet them where they are," said Ms Smith-Hamilton.

She said the internal training was thought to have been necessary since they were of the view that while persons may have the knowledge of a particular topic, they might not have known how to effectively teach that topic. "This workshop is geared to show us exactly how to do just that. We have the knowledge but we want to be effective in transmitting that knowledge," said Ms Smith-Hamilton.

The BVITB hopes to have ongoing training similar to what was just concluded.

8 Responses to “Expert recommends certificate programme for BVITB staff”

  • AC 360 (20/06/2013, 08:34) Like (2) Dislike (2) Reply
    waste of tax payers $$$$$
  • the real deal. (20/06/2013, 10:02) Like (3) Dislike (2) Reply
    every tourist board around the world is passionate about what they sell...look at other islands who are doing very well as tourism is their main stay of life.....so not sure what the consultant was referring to.......this must have been her first client and she probably got paid extra big bucks for this. Any one would leave a vibrant and compelling message for mega works done for 5 times its worth. As Ac360 said waste of tax payers money??? How much was she paid for this anyways???? Vino that's the question you should be asking....enquiring minds wanna know in this hard times!
  • PrettyCaro (20/06/2013, 10:11) Like (1) Dislike (1) Reply
    Strupesssss
  • please (20/06/2013, 22:54) Like (0) Dislike (0) Reply
    tourist board is a waste of time. always crying brokes but yet dem always squandering off the money. Have anybody notice the new faces. I also noticed a retired nurse. what is this Government really up to?
  • ...... (21/06/2013, 00:35) Like (0) Dislike (1) Reply
    .......in the meantime those trained in hospitality management with college degrees can't get in the front door.
  • Hmmmm (21/06/2013, 01:28) Like (1) Dislike (0) Reply
    so how come she was Ms Flax boss in Rosewood and soon as Ms Flax get director she here training???pure politricks


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