New LIME BVI CEO Tim R. Ringsdore. Photo: VINO

Former LIME BVI CEO Sean L. Auguste (left) and former Head of Business Sales and Services at LIME BVI Ken Guiste. Photo: VINO/File

“I’ve got no immediate plans to make any further changes. That doesn’t mean change wouldn’t happen. But as I said before change is a good thing if it’s done in the right way. And if you’re not changing in business you’re not moving forward. Because if you keep doing the same thing you get the same results,” Ringsdore said.

“We have to make sure that we make the right change not just for our customers but for our people as well and hopefully I can get that combination right,” he said.

I come from a small place too!

Ringsdore believes that his experience in a small jurisdiction will serve him well as he adjusts to the Virgin Islands.

“I’m a Jersey man so I come from a small island which is off the south coast of England. It is of about 100,000 people and 45 square miles. So it is slightly bigger than the BVI but it is still a small community compared to England or compared to the United States,” said Ringsdore.

“I am used to working in small communities where the impact of change, whether in our service or with people, has had a large impact on the community. So I am keen to bringing as much stability as I can, I am keen to employ many local people as much as I can.”

Aims to groom a local to take over

The new LIME CEO said that it is a much more effective way for him to operate the business if he could find local talent, “or if I could train up local talent for the long term it’s far better for our business,” he said.

According to Ringsdore, it is both very costly and time consuming to bring in expertise. “It is not the most efficient way to operate but sometimes you have to bring people in because you need the expertise.”

He said that the phenomenon is not unique to LIME but common to all companies in small communities.
“When I was in Jersey we had exactly the same problem so I am keen to support the local community as much as we can,” he said.

“We have a great team here... A lot of people are local that still work for us and I will continue to help them grow and develop.”

The new LIME boss said that he would want a local person under his guidance to succeed him in a few years. “My ultimate goal personally is that I would love to train somebody who is local. That would be the thing I will be working towards,” he said. However, he declined to give names of local persons currently within the company’s structure whom he believed could fit such a role.

“They are good people. They are very experienced and they know the local market and they know the demands of our customers and they are very good at what they do,” he said.

Ringsdore arrived in the territory about a week ago as part of a raft of changes to LIME as it is eventually rebranded as FLOW over the coming months.