The British Virgin Islands Electricity Corporation (BVIEC) has announced a phased transition to paperless billing, which will begin on February 16, 2026. Photo:Internet

This initiative is part of BVIEC's ongoing efforts to enhance service delivery, operational efficiency, and customer convenience. Photo:Facebook

This initiative is part of BVIEC's ongoing efforts to enhance service delivery, operational efficiency, and customer convenience.

Effective February 16, 2026

According to a press release from BVIEC, starting February 16, 2026, printed electricity bills will no longer be issued routinely. Instead, printed bills will only be available for specific official purposes, such as proof of address, banking requirements, matters related to the Financial Services Commission, and legal issues.

The second phase of this initiative will commence on April 1, 2026. From that date, printed bills will be discontinued entirely, and customers will be able to obtain printed bills only upon request for a fee of $5.00 per bill.

Paperless billing more convenient 

BVIEC stated, "The transition to paperless billing supports faster customer service, reduced paper waste, and improved customer convenience."

Moreover, the corporation explained that digital billing allows customers to access their account information more quickly, reduces delays associated with printed mail, and aligns with BVIEC’s commitment to more efficient and environmentally responsible operations.

Customers are advised that a printed bill is not necessary for making payments. Those paying in person can do so by providing their BVIEC account number or by presenting a copy of a previous bill.

BVIEC noted, "These options ensure that payments can continue to be made smoothly without the need for a current printed bill and that customers may sign up to receive electronic bills by ensuring that their email address is registered with BVIEC’s customer service department."

Customers who are already registered in BVIEC’s system will automatically receive their bills via email each month. However, those who are not registered can get assistance with registration at the BVIEC offices.