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BVI Gateway traveller authorisation portal goes live

- online app facilitates registration of persons looking to enter VI from Dec 1, 2020
The highly anticipated BVI Gateway Portal to facilitate the registration of all travellers for authorisation to travel into the Territory from December 1, 2020, is now live and is accepting applications as of today, November 24, 2020. Photo: VINO/BVI Gateway Portal
On registering for the service, potential travellers are emailed a one-time password (OTP), which expires in 10 minutes and allows access to the application for the required details. Photo: Internet Source
On registering for the service, potential travellers are emailed a one-time password (OTP), which expires in 10 minutes and allows access to the application for the required details. Photo: Internet Source
The Virgin Islands will begin to receive international travellers via the Terrance B. Lettsome International Airport on Beef Island from December 1, 2020. Photo: VINO
The Virgin Islands will begin to receive international travellers via the Terrance B. Lettsome International Airport on Beef Island from December 1, 2020. Photo: VINO
ROAD TOWN, Tortola, VI – The highly anticipated BVI Gateway Portal to facilitate the registration of persons for authorisation to travel into the Territory from December 1, 2020, is now live and is accepting applications as of today, November 24, 2020.

“Each traveller, including each child, must have completed an application to obtain a travel certificate for presentation to the airline authorities,” a joint release from the Premier's Office, the BVI Tourist Board and the Ministry of Health and  Social Development said.

Designed to improve efficiency with processing travellers in keeping with COVID-19 re-entry protocols, the portal can be accessed via www.bvigateway.bviaa.com for both resident and non-resident persons applying to enter the Territory.

Email address needed for OTP

On registering for the service, potential travellers are emailed a one-time password (OTP), which expires in 10 minutes and allows access to the application for the required details.

Persons will then have to input personal details, travel details, health details, intended stay information, consent, immigration and have access to custom forms.

“All travellers can upload their necessary documents through the gateway portal, as well as pay the total fee of $175, which covers all airport and seaport administration fees, the arrival testing as well as the Day 4 PCR tests, the tracking App, and any monitoring devices or bracelets.”

The release noted that applications must be completed 48 hours prior to travelling and persons who are requesting home/private property quarantine must submit the request seven days prior to arrange an inspection of the property by Environmental Health officers.

No boarding without a travel authorisation 

“Additionally, travellers will not be able to board the flight or ferry without their travel authorisation and confirmed negative PCR test results. Travellers are also advised to have a printed or electronic copy of the travel authorisation certificate with them on arrival as well as their negative PCR test results, ticket and passport,” the release said.

While the gateway portal has made simpler the process of collecting traveller data in a streamlined approach without the need to fill out paper forms, it appears to lack a feature where multiple individuals can sign up through one user profile, in the case of a large family with children.

The portal does allow third parties to sign up for 'someone else' such in the case of parents or guardians for minors, or someone on behalf of a person with disabilities, however, this feature is limited to just one individual at a time.

14 Responses to “BVI Gateway traveller authorisation portal goes live”

  • Stuck (24/11/2020, 17:54) Like (21) Dislike (1) Reply
    And it’s an unmitigated disaster, no one can get in and complete the process, the complaints coming in are more than the organizers can deal with. Why did the government not use a front line software supplier rather than a back street Jamaican organization, what are they trying to prove ???
    • PreciousKitten (24/11/2020, 19:56) Like (0) Dislike (8) Reply
      @stuck. Please give them time. Maybe it was more affordable
      • Huh?? (25/11/2020, 06:09) Like (12) Dislike (0) Reply
        How much more time they needed?
        It is A MESS!! There's no log in, log out, save and continue like what was said in those videos on the Government's facebook page. Once you have left, the website you have to start all over. And who gave the list of flight options? BS!! All the flights are not even on the drop down list. Where are the flight options from Puerto Rico or St. Thomas etc.?? And how do you even enter a flight that is not there without an 'other' option where you have to list the flight name and number? The website is like the last straw that breaks the camel's back. UTTER DISASTER!
    • @stuck (25/11/2020, 00:08) Like (13) Dislike (1) Reply
      LMAO, this Government is one big joke.
  • yay (24/11/2020, 18:31) Like (13) Dislike (3) Reply
    Only three and 1/2 weeks late. And it still doesn’t work. Embarrassing to say the least... bye bye tourism
  • Why source out? (25/11/2020, 08:48) Like (4) Dislike (0) Reply
    The computer department of the Govt showed they could design some great databases and systems over the lock down and Stimulus so why did we not use them for this? Why are they not being allowed to redesign the in-house Govt databases?
    The entire opening process has been so badly handled by the Government. They have destroyed most of the season and don't seem realise how dire the situation is. People are on 1/4 or less pay a week and its not going to change anytime soon. Where is more SS payments? Business stimulus has still not been paid to many and is not going to last the year. IS ANYONE LISTENING IN GOVERNMENT???
  • keep the faith (25/11/2020, 09:49) Like (2) Dislike (2) Reply
    Ppl you need to long on five days before when you get your test results. Come on bvi give the goverment a break.
  • Tourist, NYC (25/11/2020, 10:18) Like (5) Dislike (0) Reply
    I tried 3 different times and could not get in. I was planning to still visit and spend the Holidays in the BVI, out of frustration, I decide to just book tickets to St. Thomas.
  • Heckler (25/11/2020, 10:27) Like (7) Dislike (0) Reply
    These cats not ready for primetime
  • @Why source out? (25/11/2020, 10:39) Like (4) Dislike (0) Reply
    Because there are to many hands in the pot of stew. Everyone think they know everything and they truly don’t.
  • UK (25/11/2020, 11:34) Like (2) Dislike (3) Reply

    And what is the racist bigot go**** doing about it?? Other Territories are doing fine with tourism, he could at least share their lessons learned with our government instead he does nothing. Just enjoys our island at our expense with his sycophant m**k who we are told bought a million dollar house.... THEY’RE THE ONES THAT NEED INVESTIGATING!!!

    Instead they on our necks & demeaning our reputation.

  • Rubber Duck (25/11/2020, 18:58) Like (2) Dislike (0) Reply
    It looks like amateur night. Pointless questions, drop downs that are incomplete, repetition of entries. Smacks of inexperienced programmers lacking real world knowledge. And you could write that in a day , and properly.
  • hi (26/11/2020, 12:45) Like (0) Dislike (0) Reply
    Does an employer still have to apply online to immigration for approval for an employee to return??


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