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Aquatic Rentals suspending ferry service between VI & USVI from August 31, 2026

- ferry service did not state reason for discontinuing service 'indefinitely'
Aquatic Rentals Ferry Service, which was approved by local regulators to offer passenger services between the Virgin Islands and the US Virgin Islands (USVI) in early 2022, will discontinue all operations this month. Photo: Facebook
Aquatic Rentals Ferry Service has announced it is discontinuing its ferry service between the Virgin Islands (VI) and the US Virgin Islands (USVI). Photo: Facebook
Aquatic Rentals Ferry Service has announced it is discontinuing its ferry service between the Virgin Islands (VI) and the US Virgin Islands (USVI). Photo: Facebook
WEST END, Tortola, VI- In what has come as a surprise to many, Aquatic Rentals Ferry Service has announced it is discontinuing its ferry service between the Virgin Islands (VI) and the US Virgin Islands (USVI).

The announcement by Aquatic Rentals Ferry Service was made on social media today, August 11, 2026.

"After many years of providing transportation services between the British Virgin Islands and the United States Virgin Islands, Aquatic Rentals Ferry Service have made the decision to suspend all ferry operations indefinitely, effective August 31st, 2026."

The ferry company did not state the reason for discontinuing its service to the Virgin Islands.

Aquatic Rentals Ferry Service was approved by local regulators to offer passenger services between the Virgin Islands and the US Virgin Islands (USVI) in early 2022.

'It has truly been our privilege to serve you'- Aquatic Rentals

"To every passenger who traveled with us, every family who trusted us with their journey, and every customer who supported us along the way — thank you. It has truly been our privilege to serve you.

"We are incredibly grateful for the support, loyalty, memories, and relationships built throughout the years. While this chapter is coming to a close, the appreciation we have for our customers and community will remain with us. Thank you for allowing us to serve you," Aquatic Rentals stated.

37 Responses to “Aquatic Rentals suspending ferry service between VI & USVI from August 31, 2026”

  • LOL (11/08/2026, 13:06) Like (7) Dislike (5) Reply
    Very very sad. God knows best. Waiting on your return.
  • Wellsah (11/08/2026, 13:06) Like (8) Dislike (7) Reply
    thank you for serving the public. we understand operating costs are high with thin margins but you ferry operators need to adapt and get back to providing good service by placing customers first.
    • A Capitalist Who Loves the BVI (11/08/2026, 19:59) Like (3) Dislike (1) Reply
      I think that the company already know those things. You should read the post by "I May Be Wrong, But" because s/he nailed it.
  • Oh No (11/08/2026, 13:15) Like (41) Dislike (2) Reply
    This is quite sad, they are literally the most reliable, professional, clean, prompt and seamless ferry service!
  • sad day (11/08/2026, 13:36) Like (24) Dislike (29) Reply
    The current BVI govt has killed the boating industry with those 8 AA flights a day to beef island. Our economy overall is DEAD...cost of living SKY HIGH..local businesses are struggling and will. Continue to go out of business if something is not done soon.
  • oh gosh (11/08/2026, 14:19) Like (19) Dislike (1) Reply
    I will miss you guys!
  • Migoman (11/08/2026, 14:45) Like (20) Dislike (2) Reply
    Blows for USVI ..
    Even the ferry industry experiencing the lack of demand for travel to STT ..
  • BuzzBvi (11/08/2026, 15:02) Like (13) Dislike (8) Reply
    Now we wait for the Premier to tell us how this is a sign that the VI is flourishing under this Government.

    AND, how the VI could have many more developments like this with Independence.
  • Scheduling not sensible (11/08/2026, 15:19) Like (31) Dislike (1) Reply
    Not surprised. When Bobby started that same run and moving 15 minutes ahead in the schedule it killed Aquatic. Bobby leave Red Hook at 1:45 Aquatic at 2 then there’s the 1:150 from down town. Make it make sense
    • @Scheduling etc. (11/08/2026, 18:38) Like (14) Dislike (4) Reply
      Aquatic was doing fine until Bobby came along. I'm going to miss your service.
      • Ghost (12/08/2026, 14:27) Like (14) Dislike (0) Reply
        Bobby had a spot at Redhook for many years don’t make it look like it’s Bobby fault. Aquatic spoiled themselves starting with no cash payments your saying you don’t trust your employees. Unaccompanied cargo, then the weight everything on top of that his nephew and sons has bad customer service. When you treat people bad they go where their monies are being valued. Before Bobby return they left people on the dock now Bobby is here they waiting. If you do return work on your customer service starting from owner, girlfriend, children and family.
  • I May Be Wrong, But (11/08/2026, 15:35) Like (55) Dislike (0) Reply
    IMO, Level of customer traffic is just not there. People do not go to St. Thomas like before. That is why ferry operators want to charge you for the size and weight of a 2-pound bag. This further discourages people from traveling to the USVI as the math isn't mathing anymore. It's high-ticket costs, departure tax, taxi or rental cost, purchase of items, cost to send it down a ramp, cost to put it on the ferry, custom duty, it just does not make economic sense anymore. it's sad, but if you can't turn a proper profit amid the high fuel costs, it makes no sense.
  • lawdy (11/08/2026, 15:41) Like (27) Dislike (8) Reply
    They got to expensive anyways, weighing luggage’s just ridiculous. Goodbye
  • Iva Biggin (11/08/2026, 16:43) Like (22) Dislike (2) Reply
    What a loss for the BVI. Aquatic Rentals ran a good service and I liked their trips to Red Hook.
  • Let's blame VIP (11/08/2026, 16:49) Like (12) Dislike (15) Reply
    Let's blame VIP for the failing economy...small businesses are struggling and closing one by one.
  • Me (11/08/2026, 16:59) Like (31) Dislike (2) Reply
    I guess it is not easy doing this business. That's why we should appreciate companies like Speedy's, Native Son, Smith's, New Horizon, who has been in this with its ups and downs over the many many years
  • tom (11/08/2026, 17:03) Like (19) Dislike (0) Reply
    This is sad if he went under
  • cruise ship (11/08/2026, 17:28) Like (17) Dislike (1) Reply
    Tobin go and swing a deal with the cruise ship companies as you have the best ferries hands down.
  • On line (11/08/2026, 17:31) Like (24) Dislike (1) Reply
    That online pre clearance form you have to fill out on your phone for a day tripper is also ridiculous. Me as an older person that’s why I don’t care to go to st Thomas.
  • Venn (11/08/2026, 18:17) Like (14) Dislike (2) Reply
    Is it because Tola folks are not travelling to St. Thomas to shop and to catch connecting flights to the US mainland like before?
  • We losing (11/08/2026, 18:22) Like (10) Dislike (5) Reply
    Them ferry services look hard boi. Every new one always shut down

    Like only thing Savin them is market dominance or dirty money sad

    Wished BVI had more options to go to jvd Ang and vg

    All these drug man through the place at least try give back to the community and run a ferry service y'all can take the blow ezy. Only thing is passengers gah look over them shoulder for stay bullet
  • bye (11/08/2026, 18:25) Like (11) Dislike (5) Reply
    Too expensive. Everything you have to pay for. Every luggage
  • mehnknow (11/08/2026, 18:26) Like (7) Dislike (1) Reply
    thin margins with high operating costs make this route a challenge, need smaller vessels that are hybrid or electric and a smaller crew on top of the gov subsidies to start
  • Abuse (11/08/2026, 23:15) Like (5) Dislike (1) Reply
    Operating cost and bad management and when you put personal relationships before customer service. My experience dealing with this one girl everyone pointed as in charge was horrible. There’s no compassion and she played a game of whatever she said goes regardless of the consequences. The service sucked and quite embarrassing ordeal in all my life taking a ferry. It’s one of those moments you just see someone abuse they power and uounkait want to say go to hell. I’ll however say do better and come again!
  • Bdef (11/08/2026, 23:37) Like (5) Dislike (0) Reply
    Eveeybody turn to berf now. Tbe airlines making it again. Trust me those tourist rather take a straight flight now. Through Beef.
  • Rubber Duck (12/08/2026, 05:48) Like (5) Dislike (2) Reply
    They will be back not to worry
  • jack (12/08/2026, 06:32) Like (6) Dislike (4) Reply
    Why everyone always about blame government
    IGNORANCE AN BAD ATTITUDE gets you no place in
    Life
  • Don't give up! (12/08/2026, 08:45) Like (8) Dislike (2) Reply
    This is really sad news. You guys were my reliable ferry service. I'm hoping you would reconsider your decision, as you have numerous customers who, I am sure, feel the same way.
  • Oh No (12/08/2026, 11:31) Like (9) Dislike (2) Reply
    This is certainly not good news. In my opinion, Aquatic was de ferry that provided professional service between the Virgin Islands. Clean boat, spacious seats, good customer service, you name it. That was my preferred choice of travel but as the saying goes it’s only who feels it, knows it. I am not an expert in this field but I would venture to say that those increased AA flights from Miami to Beef Island worked against the ferries. I’m not even sure if this inept government realize that they killed the local transport industry whilst promoting more efficient services for the tourists. However, it is what it is and I’ll just want to thank the Aquatic ferry company for a job well done and wish them good luck in their future endeavors.
    • A Capitalist Who Loves the BVI (12/08/2026, 12:04) Like (3) Dislike (0) Reply
      Good post and as to the competition brought on by the AA flights from Miami to Tortola, what was the price of the Aquatic ferry from St. Thomas? Also, my very cursory research indicates that it didn't leave from the dock near the airport, but instead one had to taxi to Red Hook, which is an added cost and inconvenience. Also, did it go only to Tortola or also to VG? I honestly don't know but am curious about the cost and convenience differential.
    • ??? (12/08/2026, 20:25) Like (3) Dislike (0) Reply
      This is precisely the kind of thinking that helps explain the BVI’s persistent customer-service problem. The argument seems to be that, rather than adapt and make travel more convenient and efficient for visitors, we should preserve an inefficient system—even if it turns a trip to the BVI into an all-day ordeal that leaves guests exhausted and frustrated—simply to ensure that a particular company survives.
      And consider the demographics of the BVI visitor. Our tourists tend to skew older, which makes long waits, multiple transfers and unnecessarily complicated travel arrangements even more consequential.
      The BVI has to learn to adapt. Protecting local businesses is a legitimate objective, but protectionism cannot become an excuse for preserving inefficiency. Across most industries, shielding businesses from competition ultimately discourages innovation, weakens service and limits growth. The better approach is to help local businesses become competitive—not protect them from having to compete.
  • AA (12/08/2026, 19:37) Like (4) Dislike (0) Reply
    Don’t blame AA flights. Ferry tickets went sky high after COVID then Spirit left, flights got outta control, made no sense to pay the same price from STT to mainland when you can pay the same price from Beef! Traffic will still go to and from STT but reduced.
  • one eye rooster (12/08/2026, 20:59) Like (2) Dislike (1) Reply
    Native son stand your ground we with you
  • Rick (12/08/2026, 22:20) Like (9) Dislike (2) Reply

    This ferry company wasn't encouraging. They charged for everything then started payments by card only as if they didn't trust their staff then they cut out running Tuesdays and Wednesdays how did they expect to attract customers?
    The o****'s gi***fr8888 was calling all the shots and have a stinking attitude and the sons biggitive attitudes and meen demeanor towards people. I think they killed there own business. Brought 6 pieces of luggage and 2 boxes $200 $80 one way fares why would they get alot of passengers they wouldn't even offer specials on certain days.

    • yea (13/08/2026, 09:58) Like (3) Dislike (1) Reply
      Who knows, knows. Several times trips were cancelled because only a few persons bought tickets. Had to buy tickets to go on another ferry just to catch a flight.
  • Misty (14/08/2026, 12:29) Like (2) Dislike (1) Reply
    Definitely shows our economy isn’t flourishing. Nonetheless, the customer service wasn’t the best; the individuals working the booth, nephew and sons were quite rude and unprofessional in my experience.
  • CD (15/08/2026, 07:38) Like (0) Dislike (0) Reply
    Wey dah young man who throw millions behind Andrew here is your chance to provide a service for your community.... #step up


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