‘All-In' & post-paid customers can now make WhatsApp calls’ – Katasha Melville
“Customers are able to do WhatsApp calling when they buy the data bundle. Also post-paid customers are able to do WhatsApp calling,” she confirmed in a comment to this news site yesterday November 6, 2015, adding that persons with the company’s Mifi router can also make calls via WhatsApp.
“Right now it is not open to our entire base but post-paid and those with the ‘All In’ plan and persons with the data service in their homes are able to as well,” she said of WhatsApp calling.
Digicel yesterday November 6, 2015 announced innovative new plans which allow customers to surf, stream, share, talk and text in convenient All In plans. These plans are unique to Digicel and for a weekly or monthly fee allow prepaid customers endless free WhatsApp, Facebook, Instagram and Twitter in addition to large data bundles. Also included are calls to any local number or internationally to over 20 countries, plus local and worldwide texts.
This news site made a couple of test calls and can confirm that WhatsApp calls can be made from Digicel’s post-paid plan.
A press release from Digicel said that with Digicel’s innovative new ALL IN plans customers choose from ‘Large, XL or XXL’, for seven or thirty days which have been exclusively launched in the BVI to suit the needs of VI smartphone owners.
“All plans have generous talk, text and data allowances in addition to endless free access to popular social media such as WhatsApp Messenger, Facebook, Instagram and Twitter. ALL IN plans start from as low as $17 for 7 days and users are then able to surf, stream, share, talk & text as much as they need,” the release said.
'We've listened to the people' - Conor Looney
CEO of Digicel BVI, Conor Looney said “Get ALL IN with Digicel and you’ve got no worries; we met with and listened to people in the BVI over the last few weeks and it is them who have created these plans. People told us ‘we want plans that have everything included’, ‘have everything we need all in’, and that’s exactly what we have launched. People want to have choices and these plans make it very easy because you get what you want for as long as you want.”
The release said once customers decide the duration of their ALL IN plan they then choose from Large, XL or XXL options based on the amount of data, minutes and text messages they need for a week or a month.
Up to a few weeks ago, Digicel was one of two telecommunications companies which were blocking access to WhatsApp and Skype calls using the customers’ data plan.
Recently, Minister for Communications and works Honourable Mark H. Vanterpool (R4) stated that while he is not in support of the company’s actions it’s a matter that has been entrusted in the hands of the Telecommunication Regulatory Commission (TRC) and he was not going to interfere.
“By giving free access to WhatsApp messenger, Facebook, Instagram, and Twitter, it frees up our customers’ data plans for other purposes making their data last much longer on the BVI’s fastest and most reliable data network,” Digicel said.
“Customers said they want to be able to talk and text to any network locally and internationally so we have included that too. You can call any number on any network in the BVI plus over 20 other countries, including Digicel Caribbean numbers, the USA, UK and the USVI, as well as text worldwide, all in one plan.”
According to the release, Digicel’s prepaid customers can purchase a new ALL IN plan at the touch of a button via the MyDigicel App, or alternatively activate a plan in seconds by dialling *284# from their Digicel smartphone. “Customers can also come in to meet the Digicel team at any Digicel store in Tortola or Virgin Gorda, visit digicelbvi.com or follow Digicel BVI on Facebook, Instagram or Twitter.”
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30 Responses to “‘All-In' & post-paid customers can now make WhatsApp calls’ – Katasha Melville”
This is the last straw i am leaving DIGICEL first thing Monday morning.
I set up the all in plan last night and its staying on my iphone now
Love the my digicel app too. I set up this plan with the app in seconds