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VI's internet infrastructure & service gets ‘upgrade’

-as Digicel rebuilds LTE sites & doubles bandwidth
August 21st, 2018 | Tags:
Telecommunications conglomerate, Digicel (BVI), has announced an upgrade in its network capacity on a number of its newly built LTE sites in the Virgin Islands. Photo: VINO/File
Digicel’s Chief Executive Officer, Mr Kevin R. Gordon, made the announcement in a public statement, on August 20, 2018, saying “we simply want to give our customers the best mobile experience we can.” Photo: VINO/File
Digicel’s Chief Executive Officer, Mr Kevin R. Gordon, made the announcement in a public statement, on August 20, 2018, saying “we simply want to give our customers the best mobile experience we can.” Photo: VINO/File
ROAD TOWN, Tortola, VI – Telecommunications conglomerate, Digicel (BVI), has announced an upgrade in its network capacity on a number of its newly built LTE sites in the Virgin Islands (VI).

Digicel’s Chief Executive Officer (CEO), Mr Kevin R. Gordon, made the announcement in a public statement, on August 20, 2018, saying “we simply want to give our customers the best mobile experience we can.”

He disclosed that “we (Digicel) have successfully completed the rebuild of a newer, smarter and more robust LTE network and are now focused on boosting the efficiency of each site to deliver faster data transfer speeds and improved performance."

Internet Speed 2X Faster!  

The network optimisation will double the bandwidth available on each site and coincides with a substantial increase in the volume of data used throughout the Territory, according to Mr Gordon.

He said too, “the optimisation of our newly built LTE network is crucial, as our customers rely on Digicel as their number one provider for all their communication and entertainment needs.”

The VI, he said, “is fully embracing the future of streaming entertainment including Netflix, Fire TV Stick and Amazon Prime and our network will support this.”

New Phase

According to the company’s CEO, the increase in capacity marks a new phase in Digicel’s VI ‘Network Optimisation Plan, “as engineers boost sites to take full advantage of the newly built LTE network.”

He said, the enhanced sites will have doubled the network capacity, increasing bandwidth and coverage, to ensure that customers are getting the best possible network experience.

To date, newly optimised areas include Road Town, Huntum’s Ghut, Pasea Estate, Purcell Estate, Free Bottom, Long Bush, Baughers Bay, Nanny Cay and Towers.

According to Mr Gordon, over the next three weeks, Digicel engineers will complete optimisation at Lambert’s, East End, Hodges Creek, Paraquita Bay, Sophie Bay, Airport, Cane Garden Bay, Prospect Reef, Sage Mountain, Todman Peak, Luck Hill, Little Bay (JvD), Spanish Town (VG), and Little Dix Bay (VG).

The telecommunication company’s network enhancements are expected to be completed by the end of September 2018, “after which customers can expect to experience improvements in data speeds and coverage.”

4 Responses to “VI's internet infrastructure & service gets ‘upgrade’”

  • west end resident (21/08/2018, 10:12) Like (8) Dislike (0) Reply
    So should I bring in my box to get reset?
  • Hmm (21/08/2018, 10:25) Like (31) Dislike (0) Reply

    Speaking of Fire TV. I can’t watch a damn thing on mine because the internet just does not work on the eastern end of tortola. I am not the only one with a degicel modem complaining. I had plans to switch to Lime at the end of my billing cycle this month but I guess I will wait to see if service really improves in East End within month end. Degicel you really do not treat your costumers well. You just talk a real BIG talk.

  • Hmph (21/08/2018, 13:50) Like (12) Dislike (1) Reply
    Expensive... I'm unable to get internet service on my cell it's irritating being on bill and no service.
  • HMMM@Digicel (22/08/2018, 08:56) Like (1) Dislike (0) Reply
    no change Digicel. Gold dust yet again.


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