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UPDATE: We need to be resilient, innovative & proactive - new Tourism Director

- says tourism sector to tap in on potential Latin America markets
Premier Dr. the Honourable D. Orlando Smith (left) officially introduced new Director of Tourism Mrs Sharon Flax Mars (centre) to the public at a press conference held at the Premier's Office, Central Administration Complex today January 7, 2013. Right is Chairman of the BVI Tourist Board, Russell Harrigan. Photo: VINO
Mrs. Sharon Flax-Mars, a Virgin Gordian, has been named Director of the BVI Tourist Board. She replaces Hadassah Ward. Mrs. Flax-Mars has been a long time member of the Tourism Board. She comes to the table with many years of experience in the tourism sector and is now the third Director of the Tourism Board from Virgin Gorda. Photo: VINO
Mrs. Sharon Flax-Mars, a Virgin Gordian, has been named Director of the BVI Tourist Board. She replaces Hadassah Ward. Mrs. Flax-Mars has been a long time member of the Tourism Board. She comes to the table with many years of experience in the tourism sector and is now the third Director of the Tourism Board from Virgin Gorda. Photo: VINO
Mrs. Sharon Flax-Mars, a Virgin Gordian, has been named Director of the BVI Tourist Board. She replaces Hadassah Ward. Mrs. Flax-Mars has been a long time member of the Tourism Board. She comes to the table with many years of experience in the tourism sector and is now the third Director of the Tourism Board from Virgin Gorda. Photo: VINO/File
Mrs. Sharon Flax-Mars, a Virgin Gordian, has been named Director of the BVI Tourist Board. She replaces Hadassah Ward. Mrs. Flax-Mars has been a long time member of the Tourism Board. She comes to the table with many years of experience in the tourism sector and is now the third Director of the Tourism Board from Virgin Gorda. Photo: VINO/File
ROAD TOWN, Tortola, VI - "We need to be resilient, innovative and proactive to compete on the global tourism stage." This was an emphatic statement made by the newly appointed Director of Tourism Mrs Sharon Flax-Mars as she made her debut presentation at a press conference earlier today January 7, 2013.

The press conference was call by the Premier Dr. the Honourable D. Orlando Smith to officially introduce Mrs Flax-Mars to the public and was held at the Premier's Office, Central Administration Complex.

Virgin Islands News Online had reported some three months ago that Flax-Mars was tipped for the position of Director of Tourism.

Premier Smith said he's aware that it takes dedication, diligence, persistence, vision, effective planning, and the right hands on deck in order to accomplish outcome from the tourism sector.   

"In this regard, today I am pleased to announce that the BVI Tourist Board has retained the services of Mrs Sharon Flax-Mars who will serve as the Director of Tourism."

The Premier assured that Mrs Flax-Mars is a seasoned tourism and hospitality professional with over 25 years of experience earned from working at many levels in tourism in a varied hospitality career. She brings to the position deep senior management ability and experience having served most recently for more than 10 years on the senior management team at Rosewood Little Dix Bay Resort in the capacity of Director of Human Resources. 

"In that position she had responsibility for guiding a staff of over 300. At the national level, Sharon served as a member of the BVI Tourist Board across three administrations and hails from the crown jewel of our tourism product- Virgin Gorda," Premier Smith added. 

Having established her commitment to the task ahead, Mrs Mars announced that much emphasis will be placed on intensifying the marketing campaigns in key markets of the United States of America (USA) and the United Kingdom (UK). "We will forge ahead with relatively untapped markets of Canada and Latin America with focus on Argentina, Brazil and Chile whose economies remain vibrant irrespective of the global crisis," she noted.

The tourism authority of the VI will be pushing for the much touted ten percent increase in arrivals by 2016 and intends to also intensify efforts to capture a greater share of the destination wedding and honeymoon niche as well as the mega yacht sector. Flax-Mars said that a more focus and targeted plan will be unfurled to drive visitors to these shores during the summer months.

Reiterating the un-parallelled beauty of the VI, she said that it is vital to the products that infrastructure shows growth and improvement in order to attract and retain clientele. "Further development and a commitment to our own BVI owned businesses inclusive of our jewels collection, small inns and villas, restaurants and water based activities are vital."

Flax-Mars also spoke of the improtance of developing and sustaining the dive sector.

Eyes are on the continued support of large international affiliated operators and a mutual commitment to training and education which must be fostered and encouraged, she noted.

Talks were also centred around the the development of the cruise port and supporting services and businesses, expansion of airports and sea ports and the enhancing of health services.

See previous story posted on January 7, 2013

Sharon Flax-Mars named new Director of Tourism

Just as first and accurately reported by Virgin Islands News Online since October of last year, Mrs. Sharon Flax-Mars of Virgin Gorda has been approved by Cabinet to take up the post of Director of Tourism.

Mrs Flax-Mars' approval came about a month ago and she now replaces the former Director of Tourism, Hadassah Ward, who was transferred to the Premier’s Office following the 2011 general elections.

The Minister of Tourism, Dr. the Honourable D. Orlando Smith, is expected to hold a press conference today January 7, 2013 to make the announcement- something this news site reported three months ago.

Mrs. Flax-Mars' first day on the job was January 3, 2013.  The terms and conditions of her package is not immediately known.

See previous story posted on October 3, 2012

Sharon Flax-Mars tipped to be new Director of Tourism

Word just reaching Virgin Islands News Online from its team of reporters and sources within the ruling National Democratic Party (NDP) is that Virgin Gordian, and member of the BVI Tourist Board, Sharon Flax-Mars has been tipped to be the new Director of Tourism.

Mrs. Flax-Mars was reportedly the only applicant for the post, according to the same source.  It was this news site that accurately broke the news that former Director Hadassah Ward would have been removed from her post following the 2011 General Elections that saw the NDP retake power from the Ralph T. O’Neal OBE, Virgin Islands Party.

Ms. Ward, according to this news site which first reported the information, was to be transferred to the Premier’ Office. Some two months later the Government, through a press release, confirmed Virgin Islands News Online’s accurate story.

It is this news site’s understanding that the Chairman of the BVI Tourist Board, Russell Harrigan, has already communicated the Board’s recommendation to the Minister of Tourism, Dr. the Honourable D.  Orlando Smith, and a cabinet paper is to be on the cabinet agenda shortly.

Mrs. Flax-Mars is currently the Director of Human Resources at Rosewood Little Dix Bay, a major hotel resort on the sister island of Virgin Gorda.

If confirmed by the Dr. Smith Cabinet, Mrs. Flax-Mars would become the third Director of the Tourist Board from Virgin Gorda.  The others were Allen O’Neal and Anne Leonard. Mr. Elihu Rymer, a Virgin Gordian, also served as Chairman of the Board in the early days of the organization.

Mrs. Flax-Mars attended the University of Nevada in Las Vegas where she obtained a Bachelor’s Degree in Hotel Administration. She has extensive work experience in the Tourism sector and is said to be passionate about guest service and the hospitality industry worldwide but with a focus on the Virgin Islands.

She served on the BVI Tourist Board under both major political parties-NDP and VIP, but had resigned under the last government and was reappointed to the Board when the new government took over.

The Dr. Smith Administration is yet to articulate a national tourism policy even as many Board members complain about the cut back in the Board’s budget and the instability of the organization’s staff.

Two Ministers of Government, Honourables Mark Vanterpool and Dr. Kedrick Pickering, have announced two projects- a cruise ship extension project, along with an airport runway extension that they both claimed will help boost the tourism sector.

They are yet to advise the public how the multi-million dollar projects will be paid for. 

61 Responses to “UPDATE: We need to be resilient, innovative & proactive - new Tourism Director”

  • reward (03/10/2012, 07:15) Like (0) Dislike (1) Reply
    congrats but just another reward for suporting the NDP
  • ausar (03/10/2012, 07:16) Like (2) Dislike (0) Reply
    WOW!

    Congrats Ms. Flax-Charles!!

  • Voter (03/10/2012, 08:20) Like (2) Dislike (1) Reply
    Isn't this a conflict of interest that a sitting Board member can switch to Chief Executive? I guess the NDP will rationalise it that no one else applied so no harm.
    • Guest (03/10/2012, 10:11) Like (1) Dislike (2) Reply
      No one else knew that the job was up for grabs . . .
    • Sam (03/10/2012, 17:41) Like (7) Dislike (1) Reply
      To Voter: Yes, it is a conflict of interest when a Board Member can switch to become the Chief Exec. The legal and proper thing to do would have been to resign from the position of Board member and THEN apply for the Director's position. Secondly, it is incorrect that she was the ONLY applicant for the position. Thirdly, the position was advertised in such a whirlwind manner to facilitate their 'done deal' decision that little to no one was aware of the post being advertised. It was advertised on the Board's website as well as the BVI Beacon. Think about it. Strategy at best to get the result they wanted. I too am wary like many other posters of the genuiness of Government regarding Tourism. It could never be that they want to propel the industry forward with the implementation of archaic methodologies and thought processes. I wish them well
      • wild flower (08/01/2013, 09:58) Like (1) Dislike (0) Reply
        I wish her all the best because it is the country at stake and she will try her best, don't know if she will be able to handle all but she will try. She did resign from the board before last election, because there was this plan, she wanted to be the chairman of the board they say. School children say that she was offered this same position but turned it down because Gov's always change these positions after each election. In her first position at previous job she was going ok there and then went on to HR after, hell broke loose because mgnt couldn't handle his job as well. Labour has a file a mountain high from this work place with reports. Just that you guys understand what took place to ease the talk, these persons was asked to resign or they would be fired and you do not want this on your file so the choice is to resign, yes they would be compensated. So she went back to the Gov and asked for the Job after all this and of course she was given it. Hope the air is clear now. NDP needs to look out for all their supporters especially those most needy, there is enough wealth to go around. So do the right things. We love you guys but you have to be really democratic in this process.
  • critic (03/10/2012, 09:00) Like (1) Dislike (1) Reply
    yet another done deal
  • Observer (03/10/2012, 09:04) Like (3) Dislike (3) Reply
    With all due respect to Miss Flax, what experience does she have in Sales and Marketing ? These are very challenging times in world tourism and Sharon brings very little to the table. With this type of political appointment it's no wonder our tourism sector is at rock bottom.
  • Observer (03/10/2012, 09:04) Like (2) Dislike (2) Reply
    With all due respect to Miss Flax, what experience does she have in Sales and Marketing ? These are very challenging times in world tourism and Sharon brings very little to the table. With this type of political appointment it's no wonder our tourism sector is at rock bottom.
    • Peng (07/01/2013, 22:09) Like (0) Dislike (0) Reply
      What experience the former director had? These appointments are all government appointed and influenced. At least she had a very senior post at a well know resort prior to taking up the post. Let's see what she brings to the table. Judge her on that.
  • RealTalk (03/10/2012, 09:12) Like (3) Dislike (1) Reply
    reward said it best. big contracts, writing book, from people who can't even spell and now this. These the people who i wasted my vote for? Heaven help us.
  • ok (03/10/2012, 09:19) Like (0) Dislike (0) Reply
    I guess if VINO said it's so, then it's gonna happen
  • YEAH!!!!!!!!!!!!!!! (03/10/2012, 09:20) Like (1) Dislike (3) Reply
    LETS POP THAT CHAMPAIGN AT LITTLE DIX BAY TODAY!!!!!!!! SHE FINALLY GONE!!!!!!! YEAH!!!!!!!!!! NO WORK TODAY!!!!!!!!!!!!!!!
  • hmm (03/10/2012, 10:27) Like (0) Dislike (0) Reply
    or the other applications were thrown away.
  • bigger picture (03/10/2012, 10:32) Like (3) Dislike (0) Reply
    congratulations. However, I still have a problem with a proponant of big resorts being the head of tourism at large. Tourism is bigger than just getting more people here by cruise or airplane, good service and shuttling visitors around. It takes a bigger vision to realize and understand the importance of the environment and history, etc on the visitors as well. It is how they get educated and view BVI culture in general that is important. All these people appointed come from the hospitality sector, bright and shiny, big and beautiful. I would like to see more emphasis on a wholistic approach which should go hand with deciding what to be preserved. It is about cultural education, not about the potential 80% development that the government is considering. I hope Ms. Flax-Mars understand that and not fall into lockstep with Vanterpool and Pickering on everything.
  • mother hen (03/10/2012, 11:30) Like (0) Dislike (1) Reply
    Hope she can do the work!
  • ??? (03/10/2012, 11:36) Like (2) Dislike (1) Reply
    What is Sharon's surname Flax-Mars or Flax-Charles?
    • Guest (03/10/2012, 12:51) Like (3) Dislike (0) Reply
      Her sister who ALSO works at Tourist Board is Flax-Charles, Sharon is Flax-Mars . . .
  • citcizen (03/10/2012, 12:13) Like (6) Dislike (1) Reply
    i am a born Tolian and sad to say i would be leaving this place very soon. This country is to political. Only certain set of people benefit from elections. I could care less what this Country come to, NDP, VIP, PPP all of them are the same. I don't know when this country will wake up.
  • Ummm (03/10/2012, 12:58) Like (5) Dislike (0) Reply
    But how it got so much Flax working Tourist Board?
  • LDB MASSIVE (03/10/2012, 13:12) Like (5) Dislike (0) Reply

    wow.. this is amazing. family hotel business is in the dump and she has all the qualifications to be director of tourism?? we are hurting enough. why did the government get a qualified person for this job is beyond me. but its a blessing for her to leave Little Dix after she has opp....re$$...ed her own people while our corrupted labor department did nothing as usual. i wish her the best and i am so happy she wont have to opp...re$$$$ us at LDB anymore. good riddance

    • WOW (03/10/2012, 16:04) Like (9) Dislike (2) Reply

      Maaaarry when last you been to The family hotel ? As far as I could see they just Did a major renovation to. The restaurant and bar at the hotel. Take care you don't get sued. You were fired from LDB and should have been long ago. Only Sharon had the BALLS to do it. Thaat is what the tourist board needs-someone who is not afraid to make the TOUGH decisions

  • rule (03/10/2012, 15:43) Like (0) Dislike (1) Reply
    vip should now learn their lessons politics rule
  • just do it! (03/10/2012, 16:02) Like (0) Dislike (1) Reply
    i think she can do the work vino i got to give it to you always in the know....
  • VG solid rock (03/10/2012, 16:40) Like (0) Dislike (1) Reply
    Some businesses come and go in the wink of an eye. Some businesses struggle but remain here for years. Atleast that family business is still here stuggling with the economic hardship of these times.
  • Jumping for joy!! (03/10/2012, 17:39) Like (4) Dislike (2) Reply
    Flax-Mars credentials are up to par with out even second guessing. Come on guys don't be haters. This Virgin Islands lady handles her business and is QUALIFIED!!!! LDB will loose a good person I can tell you all that. Nevertheless the BVI Tourist Board and The BVI will gain a true leader. Congratulations Sharon!!
  • WI Lady (03/10/2012, 18:11) Like (2) Dislike (2) Reply
    Congratulations Ms Flax-Mars!! I've been living and working in Virgin Gorda for over 30 years as an expat. She is the perfect example of a business woman. Lady of LDB who has a problem with Flax-Mars - I'm sorry for you! Move on Girl! Don't get upset with Flax-Mars and her Family. Have you forgotten that Your family had a business too? Where is it today?? yo no se! I believe you enrolled at UVI and never made it to graduate. You talking about qualifications??? Come on sweetie, enroll at HLSCC if you want to talk about Flax.
  • TWO DUNCE (03/10/2012, 19:43) Like (0) Dislike (1) Reply
    When you here people talking about sharon flax Mars in the negative , its because she couldn't be bought and stood for what is right thats why Little Dix Bay has some well discipline staff today. It's very ironic,when people can't do as they like they have all the negative to say. Congrats sharon true epitome of a business woman Very stern. God Bless and what you will be doing at the helm of things is no different from what you're accustomed to. BIG EVERYTIME!!!!!!!!!!
  • chance (03/10/2012, 23:37) Like (4) Dislike (3) Reply
    Please give this lady a chance to do her job. She is the first capable director we have had in years. Let's be positive and support her and she will succeed and tourism will grow.
  • LDB TEAM (05/10/2012, 09:06) Like (4) Dislike (2) Reply
    Congratulations Sharon, I will certainly miss you from LDB...Since I've being working at LDB I must say I've learnt alot from you,many times you would be tough with me and I would grumble and fuss, but I Knew you had my best interest at heart, and wanted to see me excell...I will reallly,really miss seeing you at the resort, but I know I can still count on you for anything, and u r jus a phone call away...*Tearsssssssssss*
    • Peaches (08/01/2013, 09:38) Like (0) Dislike (0) Reply
      I hope those of you who were there by a friendship will be able to deliver your work now. Only time will tell at LDB. Remember we black people always gets the positions and then we mess up all for the other blacks and our selves by not being what we should be. Let us hope that this is a wake up call for all black people because she was asked to resign or be fired you know it or you don't? Justice prevails.
  • ww (05/10/2012, 18:29) Like (0) Dislike (0) Reply
    big ups ms mars
  • hit the right spot (07/01/2013, 09:53) Like (1) Dislike (0) Reply
    vino i must confess you are the boss of facts and accurate info!!! BAM
  • kkk (07/01/2013, 10:57) Like (1) Dislike (14) Reply

    very very greedy, very very greedy 

    • vick (07/01/2013, 14:49) Like (10) Dislike (2) Reply
      so on one hand you all on here busting your heads when an expat is given a job, then when a qualified local get it they're greedy lol...bvislanders are bvislanders' worst nightmare, proven fact.
      • Valley (07/01/2013, 15:53) Like (1) Dislike (3) Reply
        hope she does not go abroad speaking like she from the cave of North sound
    • smile is ok (07/01/2013, 16:12) Like (1) Dislike (0) Reply
      look at that old crook with he fake smile
  • Right Hand (07/01/2013, 15:36) Like (2) Dislike (0) Reply
    hats off to you VINo you always right about your NDP sources
  • doc (07/01/2013, 18:05) Like (1) Dislike (0) Reply
    It appears that the Tourism sector is not so dead after all..but it might be wishfu thinking on my part!
  • hey (07/01/2013, 20:35) Like (1) Dislike (0) Reply
    take off the OLD blogs VINO lets hear what people are thinking NOW
  • bobby (07/01/2013, 22:55) Like (4) Dislike (0) Reply
    Some how they have been able to create a submissive culture in the BVI as we know Ms. Flax has no power and Russel will run the show.

    If she dares to speak up, speak out, or even whisper about the truth about what is going on at the TB she will be history.
  • bigger picture (07/01/2013, 23:20) Like (3) Dislike (0) Reply
    think about it. the chairman Mr. Harrigan also owns the Beacon where the job was advertized. He is a big businessman/publisher who also promotes Business BVI magazine in hopes of drawing people from Europe, Hong Kong, Dubai etc. and compete in the financial sector. The big glossy magazine saying nothing about preservation, but big development plans in hopes of making managers happy with their toys..

    Ms. Flax-Mars is part of the NDP machinery and a yes person to push through the airport and cruise ship docks, and as a hotel person, she is geared towards resorts, megayachts (being from VG) . she isn't experienced or big pictured enough to understand other sectors of tourism and what will conflict with the other. you can't be all things to all people, so pick what you are promoting and hope the people agree with you. Once somethiing is gone, it's gone for good.
  • egg face (07/01/2013, 23:28) Like (1) Dislike (0) Reply
    B-V-I! B-V-.....oh wait.....
  • wize-up (07/01/2013, 23:34) Like (2) Dislike (17) Reply
    one thing, them NDP boys look out for their own....only if VIP can take a page from that book.....you go Dr Smith !!!!!!!.....i voting NDP come 2015
  • pete (08/01/2013, 11:53) Like (1) Dislike (0) Reply
    Pete- before government lulls us into a false sense of security, please google "Caribbean Cruises Leave a wave of Bitter Merchants", about the development in Falmouth, Jamaica (by these mickey mouse people) and what the reality is.

    according to Florida Caribbean Cruise Assoc (2011-12), passengers spent $1.48 Billion at ports of call in 21 destinations. $583 Million went for watches and jewelry purchased at chains like Columbian Emeralds and Diamond International. $270 mil went to shore excursions typically sold by cruise lines. Just $87 mill went to local crafts and soveniers according to the report.

    Another report says the cruise ship industry injects $2 Billion in Caribbean economies but as much as 80% of that leaves the Caribbean. Of hotels, only 20% of revenue returns to local economies but ONLY ABOUT 5% OF CRUISE SHIP REVENUES RETURN TO LOCAL ECONOMY.
  • hypocrits (08/01/2013, 16:25) Like (3) Dislike (0) Reply
    Myron, and the other ndp hypocrits always on here blogging about whose quailified and whose not. He had no marketing tourism qualification but was given the top job. Hes not quailified to be a minister since hes not a virgin islander by the letter of the law. Marks new PS has no college degree. The job advertised for qualifications masters in marketing or tourism, but yet she got the job with a bachelors degree. I could go on and on about these ndp hypocrits they just make me sick. Its nice to be able to pick and choose who gets what around here.
  • Progress (08/01/2013, 16:50) Like (0) Dislike (1) Reply
    1) $87 Million to local crafts and souveniers.

    2) 25% of $2.0 Billion equals $500 Million ($400 M for hotels/20% and $100 M for Cruise ship/5%.

    3) The alternative of doing nothing is $0, or should I say, 25% of $-0- = $-0-.

    Tell me your preference again?
  • jj (08/01/2013, 23:03) Like (2) Dislike (0) Reply
    So much for good governance and *transparency*.


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