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Scotiabank encourages shift towards online/mobile banking

- mobile banking app is safe & secure, said Branch Manager Ryan L. Best
Scotiabank BVI today December 17, 2015 held a digital customer appreciation day as the financial institution continues to encourage the migration and from traditional banking to the use of online and mobile banking facilities and amenities. Photo: VINO
Home Finance Specialist & Auto Finance Specialist at Scotiabank BVI, Olanzo A. Boynes said that the gifts are geared to encourage online banking. “We want to help direct the customer more towards ATM and going online,” said Boynes. Photo: VINO
Home Finance Specialist & Auto Finance Specialist at Scotiabank BVI, Olanzo A. Boynes said that the gifts are geared to encourage online banking. “We want to help direct the customer more towards ATM and going online,” said Boynes. Photo: VINO
The DJ keeping things lively during the event. Photo: VINO
The DJ keeping things lively during the event. Photo: VINO
Foods and drinks were available. Photo: VINO
Foods and drinks were available. Photo: VINO
Customers being served by employees. Photo: VINO
Customers being served by employees. Photo: VINO
ROAD TOWN, Tortola, VI – Scotiabank BVI today December 17, 2015 held a digital customer appreciation day as the financial institution continues to encourage the transition from traditional banking to the use of online and mobile banking facilities and amenities.

As part of the event, customers and visitors to the bank were treated to drinks and snacks and given the chance to win attractive prizes, all meant to encourage customers to use the new facilities.

In addition to the food and drink, there was entertainment provided by the Long Trench Band and the Shooting Stars.

“Based on our push towards alternative channels and customer migration to the alternative concepts we decided to couple that with the Christmas spirit and trying to give back. So we came up with the concept of the digital Santa and a digital customer appreciation day whereby as customers use the ATM or sign up for online banking, they can have a chance to win vouchers at popular business places... There will be a grand prize drawing of a phone later,” Scotiabank BVI Branch Manager Ryan L. Best told this news site earlier today.

There were organisers, diaries, mugs and a tablet in addition to a few other phones on offer for winning and giveaway, courtesy of LIME BVI.

Home Finance Specialist & Auto Finance Specialist at Scotiabank BVI, Olanzo A. Boynes said the gifts are geared to encourage online banking.

“We want to help direct the customer more towards ATM and going online,” said Boynes.

Best said the app is secure as there are all the internet security passwords that are required for use of the app. And he noted too that phones have locks that shut out anyone who is not the rightful owner.

“It is secure. It is an award winning mobile app regionally and internationally. We are trying to push it by encouraging customers to use the technology and we are embracing that with trying to give back to the community that supports us as well,” he said.

16 Responses to “Scotiabank encourages shift towards online/mobile banking”

  • Lell (17/12/2015, 16:51) Like (3) Dislike (15) Reply
    I don't know why people using scotia bank. National Bank is the way.
    • @ Lell (17/12/2015, 19:53) Like (2) Dislike (1) Reply
      oh coming on stop the jokes man that is a dead man banks
    • Yes (18/12/2015, 09:02) Like (3) Dislike (0) Reply
      National doesn't have an ATM.... They don't have credit cards... online service looks poor lol... not trying to bring them down but just saying.
  • Customer (17/12/2015, 16:56) Like (13) Dislike (0) Reply
    thank you scotiabank
  • I am not a hater (17/12/2015, 17:05) Like (1) Dislike (9) Reply
    Before we all get happy with glee, please note other banks in the BVI has this!
    • @ I am not a hater (17/12/2015, 17:22) Like (10) Dislike (0) Reply
      At least there is an attempt at innovation, and Scotia bank should be rewarded when there is innovation, and I have not heard any other bank telling us about this
    • Meli (18/12/2015, 09:16) Like (1) Dislike (0) Reply
      @ I am not a hater...They're not saying it a new service, they're just encouraging customers to use online and mobile banking. Scotia and other banks have online facilities, but they also also have long lines due to customers who prefer the traditional way of banking.
  • wow (17/12/2015, 17:44) Like (11) Dislike (1) Reply
    With how much they charging you in fees now even to deposit at the teller mobile might be the way to go
  • DON Q (17/12/2015, 19:53) Like (8) Dislike (0) Reply
    I like this bank I have been with them for 12 years
  • R F (18/12/2015, 08:11) Like (3) Dislike (1) Reply
    Keep the good works up scotia but why ayo get rid of my friend?
    • teller (18/12/2015, 09:16) Like (1) Dislike (2) Reply
      You are so hypocritical ask your friend typical v stink bucket about the place
  • Caramel (18/12/2015, 08:49) Like (2) Dislike (0) Reply
    This is not something new at Scotia I have been banking online for several years. The only thing I go to the bank for id deposits at the ATM machine. I must say I have never encounter a problem with the online banking system. Thank you Scotia Bank. A very pleased customer.
  • Customer (18/12/2015, 11:14) Like (2) Dislike (0) Reply
    The long lines in the Tortola banks are a bit much, but Scotia is a really good bank. Banco put in this weird
    airlock type entrance that really messes things up. Looks like the secret agent entrance in a spy satire. There
    is such thing as too much paranoia and security when it bottlenecks normal business like at Banco. But
    traditional banking in person is nice. Though its nicer if you have billions instead of thousands to play with...
  • Xxx (18/12/2015, 12:05) Like (1) Dislike (0) Reply
    They had free food and I missed that? The only thing free I would have gotten from them
  • sitrue (19/12/2015, 18:09) Like (0) Dislike (0) Reply
    Scotia is my bank but lately the service is going down the drain, it seems some serious problem in that place because all the experience people leaving. I don't see the familiar faces there no more, can't reach anybody. They use to have the best service of all the banks and they made me feel like family. ..now it's foreigners I seeing. I really like this bank and hope it get it act together by holding on to good employees. Good luck Scotia
  • Gold (19/12/2015, 20:48) Like (0) Dislike (0) Reply
    I like NBVI they are encouraging people to save for a rainy day. NBVI is the way to go, before you started banking you all knew they didn't have ATM machines and online banking. The older people and a few of us young ones will stick to the Nostalgic Bank. NBVI have respect for all people regardless of age, no one 70-90 years old is going online to check their account, they will prefer to stand in line with their bank book in their hands.


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