Passenger Service Agent
Passenger Service Agent provide assistance to customers before and after flights. Examples of Passenger Service Agent duties include implementing safety requirements, collaborating with airport staff, supervising cargo loading, managing baggage claims, selling tickets, answering customer inquiries, completing check-in, maintaining databases, and coordinating the boarding of passengers. They are also responsible for assisting passengers with special needs or traveling with children.
A successful cover letter example for Passenger Service Agent should mention the following job qualifications:
- Knowledge of airport operations and security standards
- Customer service orientation
- Excellent communication and interpersonal abilities
- Attention to details and observational skills
- The ability to follow airport procedures in a very strict manner
- Problem-solving skills
- Computer competencies
- Teamwork
- Driver's License is a must
Please call Vina at 1-284-540-5641
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