LIME meeting face to face with customers on Anegada
The team includes two technicians who have been busy resolving problems, most of which would have been identified to LIME prior to their arrival on the island this morning, July 17, 2013.
"We are part of the sales team of LIME BVI and we are here to show our cutomers that we care, to meet with customers that we knew had issues, and we have also brought along a couple of technicians who are at the moment fault-finding and fixing issues," Head of Business Sales of LIME BVI, Ken Guiste told Virgin Islands News Online.
The team has so far met customers from across the island, including The Settlement, Anegada Reef Hotel, Anegada Beach Hotel, Flash of Beauty Beach Bar, Cow Wreck Beach Bar and the Auguste George Airport.
"The feedback has been very positive. People really appreciate that Lime has made this effort to come on the island and meet with them. We have taken on board some of the issues they have had and we will rectify those going forward."
Asked about some of the main issues customers have reported, Mr Guiste said most were internet related and some had fixed line issues.
The team has also visited the Anegada Police Station, Fire Station and the Anegada Clinic where they have been distributing "some goodies" as well.
LIME has some 500 customers, both landline and mobile, on the sister island of Anegada.
11 Responses to “LIME meeting face to face with customers on Anegada”