Chairman of the Board of Directors of the NBVI, Mr Clarence Faulkner, promised improved service delivery and financial viability at the opening ceremony of the bank's new home at the Norbert ‘Fix It’ Wheatley building next door to the Tourist Board in Road Town. Photo:VINO

The bank recently moved from its old location at the Joshua Smith building after its services had outgrown the confines of the structure.

Chairman of the Board of Directors of the NBVI, Mr Clarence Faulkner, said “For many years, the bank its capacity as a financial institution, has been limited in its ability to provide holistic banking solutions to its customers and potential clients who wish to access the wider array of banking products and services.”

He explained that with its relocation, the bank has now opened its doors with the strategic intent to offer full commercial banking solutions to all residents and visitors to the Territory. He also promised a transformation over the coming years by the bank to becoming the “premier financial institution of a modern economy and a modern society.” The bank officially opened the doors to its new home on November 26, 2012.

The strategic goals of the bank, he related, would be driven by improved service delivery and financial viability through effective people management. The Chairman further promised that the bank would utilise state-of-the art technology as it continued to transform into its new culture, new business model in addition to its new products and services. He assured too, that this would not be at the detriment of services previously offered to clients and others who had brought the bank to this point.

Mr Faulkner also claimed that the bank now embodied “who we are as a people, our history and natural resources in addition to our culture” while encouraging persons in the community to “own” the bank and to be proud of it and support it with pride. He pledged fairness and transparency in all transactions at the bank as well as flexibility in its analysis of economic conditions for its customers while reacting to their needs “without further adding [their] challenges.”

Premier Dr the Hon. D. Orlando Smith agreed that with the bank’s relocation it “will now be better able to serve the needs of the people of this Territory and further contribute to our need for economic growth and development.”

He was happy about the bank’s legacy in playing a crucial role in the development of VIslanders thus far and added that it also assisted some of our future business people “to get a foot in the door such that they could have a fighting chance of running successful businesses.”

The bank was licensed in 2006 as a fully-fledged commercial bank by the Financial Services Commission and has since evolved from being a Development Bank as it was from its inception in 1974.