To ensure top performance, the new VI favourite for home internet has dedicated a team to monitoring its LTE network daily. Photo: Digicel

General Manger Kevin R. Gordon calls the new LTE network the game-changer as it is set to revolutionise the home Internet market in the VI.

“We are very happy with the speeds our customers are experiencing, and we are working hard to ensure that the entire territory receives LTE coverage in a matter of weeks,” he confirmed.

To ensure top performance, the new VI favourite for home internet has dedicated a team to monitoring its LTE network daily. So far the feedback is positive exceeding even the technical team’s expectations.

New and Satisfied Home LTE customer and Country Manager of (CIBC) First Caribbean Bank, Stephane Burke commented, “Firstly the customer experience with the Digicel set-up was fabulous, but most importantly the home Internet service is perfect for streaming, there is no dropping and no buffering. I can connect to my network and work very efficiently from home.”

Not only speeds are impressing customers but also the level of the LTE customer experience. Mathew Daly, Digicel’ s Head of Home Solutions, is leading a new home team designed to make door-to-door house calls to sell the service with the promise of ensuring customers get an

Instant connection and excellent post-sales service. The team is completed with a knowledgeable Digicel sales team, highly skilled customer service representatives and a dedicated technical team to ensure connections are seamless.

“We have changed the way we do business, we are coming to you at home to test your connection, and we won’t leave until you are connected. Our team is trained and ready to serve you, so please welcome them,” added Gordon.

Customers who take the home service today also receive their first two months half off on select LTE Home plans, plus a free router. LTE Home Internet packages start at $79 per month.

Additionally, Digicel customers can now take advantage of its new fixed-line service available from only $21 per month for 200 minutes to call any number in the BVI, when paired with any Digicel Home LTE plan.

For more information on Digicel Home Solutions plans and areas available, please visit Digicelbvi.com or call 1-284-300-3000.