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FLOW hit by alleged vandalism of network cables

- Said police investigating incidences; Considering erecting CCTV cameras to prevent recurrence
These cables belonging to FLOW were severed in Great Mountain. Photo: Provided
These cables belonging to FLOW were allegedly damaged in the Chalwell Estate area of Tortola. Photo: Provided
These cables belonging to FLOW were allegedly damaged in the Chalwell Estate area of Tortola. Photo: Provided
ROAD TOWN, Tortola, VI- Following the recent spate of vandalism of cables from the telecommunications company, FLOW, including two separate instances recently, Marketing Launch Manager of FLOW Sarah Graham has sounded an appeal to the general public to aid them as they try to find the culprit(s).

In an exclusive interview with this news site, Graham said they are even looking at installing Closed Circuit Television (CCTV) in an effort to prevent a recurrence.

“It is not the first time, no, we have been experiencing a spate of these. We had a number in December and this is the second occurrence this year,” she said.

According to her, cables were cut on Great Mountain and near Rudy’s Bar in Chalwell.

Vandalism a setback

Graham explained that the damage caused to the cables is dangerous and inconveniences their customers. 

“It’s frustrating for us while we are trying to repair the network and we have been investing a lot and working hard to try to improve the broadband for the customers. This kind of activity just slows down the progress and diverts the resources we have to repair them. It is inconvenient for the customers and it’s dangerous as well because their fixed lines get cut off and they are not able to make calls if they have an emergency,” she pointed out.

Public appeal for support

“We would like to appeal to the public to be vigilant and to report to the Road Town Police or Officer Brad Remy if they are aware of the identity of the vandal or if they are able to help with the investigation in any way. We are currently looking at installing CCTV cameras and trying to identify other ways to protect the cables but, in the meantime, we would really appreciate the help of the public to try to identify the persons doing this.”

The Marketing Launch Manager of FLOW urged their many customers to be patient with them and said FLOW regrets any inconvenience the vandalism of the cables may have caused.

Meanwhile, the Royal Virgin Islands Police Force (RVIPF) did not immediately respond to queries on the alleged vandalism of FLOW's network cables. 

25 Responses to “FLOW hit by alleged vandalism of network cables”

  • Bull (08/03/2017, 15:42) Like (8) Dislike (25) Reply
    I bet if they offer the right speeds and services, maybe it wouldn't have happen.
    • Really? (08/03/2017, 17:56) Like (32) Dislike (0) Reply
      Like cutting the cables is the recommended way to express one's dissatisfaction with the service provided...smh
  • shock them (08/03/2017, 15:45) Like (13) Dislike (10) Reply
    It got to be a competitor
  • ccc (08/03/2017, 15:58) Like (10) Dislike (5) Reply
    Could be an inside job
  • PHLOW (08/03/2017, 16:06) Like (34) Dislike (6) Reply

    Maybe they should consider protecting their cables with material that can't be cut so easily. I am so tired of seeing sloppy work in this place. Install your stuff properly and you won't have this problem.

  • my two cents (08/03/2017, 16:57) Like (25) Dislike (6) Reply
    I don't support the action mentioned in the story but, maybe it's some customer who is paying top dollar for poor service and had enough. Each time it rains telephone service is disrupted in that area. Internet, its never stable. Give us better service. What is the TRC doing to protect the consumers?
  • Hill Man (08/03/2017, 17:06) Like (3) Dislike (1) Reply
    They better put those cables in Iron ,it have a serious butcher in one of the area, they will cut your belongings clean ..
  • wize up (08/03/2017, 17:25) Like (19) Dislike (0) Reply
    our territory is filled with a set of lawless persons: all you doing is depriving your own children, your own fathers and mothers from telecommunications services: only a fool breaks his own heart....use some of this aggression to capture those mask men and dope pushers:
  • wize up (08/03/2017, 17:28) Like (2) Dislike (6) Reply
    Just an unrelated follow up: in this weeks cartoon(who is the alter boy next to pope my-run)....do you know the role of the alter boy(ask the Catholic Church!!!!)
  • Madness. (08/03/2017, 17:49) Like (14) Dislike (0) Reply
    No one has no right be doing this no matter their grievances, or feelings are about Flow..This is stupid and crazy ..
    • wize up (08/03/2017, 19:04) Like (7) Dislike (0) Reply
      h@ Madness: I probably getting old and naive because I never thought I would live to see the day our territory will be like this
      • Poor service (09/03/2017, 12:01) Like (1) Dislike (0) Reply
        I agree and at the end of the day, the customers WILL pay!
      • @ wize up (10/10/2023, 15:25) Like (0) Dislike (0) Reply
        It seems like it’s happening awfully fast just in this past week. So sad.
  • 1Q (08/03/2017, 20:25) Like (3) Dislike (1) Reply
    If "parna" think he hurting FLOW, he lie. All he doing is irritating customers. If he feel so wronged by them start your own telecoms and do as you will. If you don't like what you got try sat internet but then again he must be on CCT (speeds vary no matter where you run to).
  • No phone but bills (08/03/2017, 21:20) Like (5) Dislike (0) Reply
    I not paying a dime. Since November 7th 2016 Rain fell and my phone out of service . saw men on pole working right after no phone. I reported it up to now no phone I went in to office still no phone.
  • Ms.Diva (08/03/2017, 22:29) Like (3) Dislike (0) Reply
    Whoever is doing this is some type of idiot. If he is angry or have some type of personal grudge, then he should use the cable cutter on his ding a ling instead of the cable wire.
  • Nadeeen (09/03/2017, 02:03) Like (11) Dislike (0) Reply
    I am so ANGRY some stupid fool did this. I was without internet for 3 days and lost a lot of business, since people couldn't contact me. Not only me but others too. Stupid people should go live under a rock and they obviously don't have a business to run either. Gets me so sick I could SCREAM!!!!!!!!!!
  • dog (09/03/2017, 08:31) Like (1) Dislike (3) Reply
    So just another excuse for poor service
  • wow (09/03/2017, 08:42) Like (4) Dislike (0) Reply
    Can't fix a leaky boat by punching holes in the bottom.
  • ------------------ (09/03/2017, 08:57) Like (3) Dislike (0) Reply
    How we frame the issue is important. This is not a fluke. It is out right criminal
  • cnn (09/03/2017, 09:04) Like (5) Dislike (0) Reply
    It's shameful how people are acting.
  • Mr Shovels (09/03/2017, 10:17) Like (8) Dislike (0) Reply
    I'm not a fan of flow but this is a really childish thing to do
  • Chad (10/03/2017, 00:28) Like (1) Dislike (0) Reply
    They should have been electrocuted when they hit those live wires, then we would have known who did this. What a moron this person is. They have hurt so many of us who had to go without service.
  • JayEm (10/03/2017, 04:59) Like (1) Dislike (0) Reply
    What is wrong with people??? Oh my God.


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