News
‘Have mercy on the people’ – Premier Fahie to banks
ROAD TOWN, Tortola, VI- Premier and Minister of Finance, Honourable Andrew A. Fahie (R1) has made another passionate appeal to telecoms, utility companies and banks in the Virgin Islands to be considerate of the situation of their customers during this COVID-19 lockdown period.
Fix internet woes or be sent home - Premier tells TRC Chair Vance M. Lewis
ROAD TOWN, Tortola, VI - Following the motion to appoint Mr Vance M. Lewis as the Chairman of the local Telecommunications Regulatory Commission (TRC), Premier and Minister of Finance Hon Andrew A. Fahie (R1) has made an ultimatum that he must get the work done with regards to fixing the Virgin Islands (VI) telecoms woes or be sent home.
Telecoms Bogeymen
By Dickson Igwe
The final stories in the series on a dysfunctional Virgin Islands telecoms industry exhort the Virgin Islands Telecoms Regulator and Political Establishment to put suffering customers first. This putting the consumer first must take precedence over entertaining the ‘questionable financial interests’ of the telecoms fat cats. And that spells introducing aggressive competition into the Virgin Islands telecoms industry, immediately.
Virgin Islands Telecoms: from bad to worse
By Dickson Igwe
The final stories in the series of articles on the poor customer service model in the telecoms industry assess the issue of lack of competition in the Virgin Islands telecoms sector. The narratives state that effective competition is the one answer for improving customer service in telecoms. Real competition, not regulation, is the single option for effectively changing services for the better, in Virgin Islands telecom.
Competition: the best form of regulation
By Dickson Igwe
The regulatory mechanism is controlled by the wealthy and powerful. This is the tiny number of people at the pinnacle of the Virgin Islands social and economic pyramid. They own and manage the telecoms businesses. They also possess enormous political clout. These people profess to be business minded: in reality they are weary of real competition. Competition will eat into their bottom line.