News
Telecom providers urged to not cut customers' phones
ROAD TOWN, Tortola, VI- Telecommunication companies in the Virgin Islands have been told by Premier and Minister of Finance, Honourable Andrew A. Fahie (R1) to not disconnect the telephone or mobile services of any customer during this curfew period.
'Be patient with persons & not disconnect them' - Hon Vanterpool to BVIEC
ROAD TOWN, Tortola, VI – As the territory’s electricity infrastructure is being restored, a number of residents have reported receiving "high" utility bills for the months they were without power following the hurricanes of September 2017.
‘Don’t punish us for your tardiness!’ – VG Resident to W&SD
VALLEY, Virgin Gorda, VI – Over the past week the Water and Sewerage Department (W&SD) has been accused of giving a raw deal to residents of Virgin Gorda by cutting off their water supply without proper notice or a fair chance to have their accounts settled.
Put your case forward for overdue bills – Hon. Vanterpool
ROAD TOWN, Tortola, VI – Minister for Communications and Works, Hon. Mark H. Vanterpool has encouraged customers of the Water and Sewerage Department (W&SD) to put their cases forward to the entity in instances of disconnection fees or outstanding bills in order to work out some kind of suitable arrangement.
Utility companies should stop reconnection fees – resident
ROAD TOWN, Tortola, VI - One resident of the Virgin Islands has expressed his disgust at being charged a reconnection fee by local utility companies after being disconnected for what he described as small amounts of money.
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