From today, Digicel customers in the British Virgin Islands can take care of many of their customer service needs straight from their handsets thanks to the new My Digicel mobile app, available now in the Google Play Store. Image: Digicel

Designed to put the power in the hands of customers and save them time and hassle, the My Digicel app is available for free download on Android devices and is the smart and easy way for customers to manage their mobile lives.

Text numbers and complicated short codes are a thing of the past as customers can use the app for a large variety of their service needs from the basics like checking their account balances and the status of their current plans to highlights like purchasing new plans, using online top up, sending credit to another user or managing their account settings.

But that’s not all – available in English and Spanish, the My Digicel app also keeps customers in the loop with all of Digicel’s social media channels and allows users to give feedback on the app from their handsets.

Conor Looney, CEO at Digicel said “We are delighted to be making the new My Digicel app available to our customers in the Virgin Islands. This is all about putting the power in the hands of our consumers and providing them with the tools to manage their lives, as well as offering the best customer experience in the Territory. With the My Digicel app, time spent visiting the store or talking to customer care can be spent doing something far more productive as all the mobile help you need is just a touch away.”